Top 5%
Jeanne Henry, Ruoff Mortgage
Senior Loan Officer | NMLS# 672863 | Ruoff Mortgag...
Additional Licenses: NMLS# 672863. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and sh... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Jeanne Henry, Ruoff Mortgage has received a review with 5 star rating from Jermaine N
Reply from Owner
May 22nd, 2026 07:47 PM
Jermaine, thank you for the 5-star rating! I'm grateful for your support and pleased to have been part of your journey with Ruoff Mortgage.
Communication
Reply from Jeanne Henry
May 21st, 2026 03:08 PM
Jermaine, thank you for highlighting the importance of communication. I'm glad to know that you valued this aspect of our work together at Ruoff Mortgage. If there's anything else you'd like to share, feel free to reach out.
Jeanne was very up front with me during the whole process. She worked the numbers in multiple ways so that I could choose the best financing option for me. She checked in regularly and kept me updated on the items that needed completed or that...
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Reply from Owner
May 18th, 2026 03:21 PM
Amanda, I appreciate your kind words and am glad to hear that you felt informed and supported throughout the process. It was a good experience working with you and ensuring you had the best financing options available. Thank you for choosing...
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Jeanne was very up front with me during the whole process. She worked the numbers in multiple ways so that I could choose the best financing option for me. She checked in regularly and kept me updated on the items that needed completed or that...
read more
Reply from Jeanne Henry
May 18th, 2026 02:09 PM
Amanda, I appreciate your kind words and am pleased to hear that you felt informed and supported throughout the process. It was great working with you and ensuring you had the best financing options available. Thank you for choosing Ruoff Mortgage!...
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Jeanne Henry with Ruoff Mortgage is truly outstanding! She’s always responsive, incredibly organized, and makes the entire process feel easy and stress-free for the buyer. Her attention to detail and ability to stay on top of everything gives...
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Reply from Owner
May 15th, 2026 02:27 PM
Anthony, I'm truly appreciative of your thoughtful review and high recommendation. It's appreciated to hear that my responsiveness and attention to detail helped make the process smooth and stress-free for you and your wife. I'm glad I could...
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Jeanne Henry with Ruoff Mortgage is truly outstanding! She’s always responsive, incredibly organized, and makes the entire process feel easy and stress-free for the buyer. Her attention to detail and ability to stay on top of everything gives...
read more
Reply from Jeanne Henry
May 14th, 2026 01:07 PM
Anthony, thank you for your thoughtful and detailed review. I'm glad to know that my responsiveness and organizational skills helped make the process easy and stress-free for you. It's great to hear that you felt confident and supported throughout...
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Jeanne is the best loan officer anyone could ask for!
Reply from Owner
May 14th, 2026 08:21 PM
I'm thankful for your kind words, Kyle. It's great to know that you found my assistance valuable. Thank you for sharing your experience with Ruoff Mortgage!
Jeanne is the best loan officer anyone could ask for!
Reply from Jeanne Henry
May 13th, 2026 04:09 PM
Kyle, I'm grateful for your kind words and high praise. It's appreciated to know that you found my assistance valuable. Thank you for sharing your experience!
Jeanne is AMAZING! So knowledgeable and helpful throughout the entire process. We cannot recommend her enough!
Reply from Owner
May 12th, 2026 03:01 PM
Gabbie, I appreciate your enthusiastic recommendation and kind words about my knowledge and support. I'm happy to have been able to assist you throughout the process. Thank you for sharing your experience!
Jeanne was AMAZING to work with. So knowledgeable and helpful throughout the entire process!
Reply from Jeanne Henry, Ruoff Mortgage
May 1st, 2026 03:14 PM
Thank you Gabby for taking the time to complete my survey. I'm so excited for you and Tony to start your family in the new home...
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About
Additional Licenses: NMLS# 672863. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
Conventional
VA
FHA
USDA
First-Time Home-Buyer
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Memberships
- Decatur Club
- Spyder Riders
- YMCA
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Addresses and Serving Areas
Primary Serving Area
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 672863
Gallery
Achievements
- 35 years in the banking and mortgage industry.
Hobbies
- Spending time with my husband and friends riding motorcycles.
- Spending time in the mountains.
- Biking
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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