Top 5%
Jeanne Henry, Ruoff Mortgage
Senior Loan Officer | NMLS# 672863 | Ruoff Mortgag...
Additional Licenses: NMLS# 672863. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and sh... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Jeanne went WAYYY above and beyond for my husband and I. The closing date wouldn't of happened as fast as it did without her help and her ambition. I would recommend Jeanne to ANYONE that is in the loan process. Very very pleased!!
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Reply from Jeanne Henry
August 21st, 2026 07:07 PM
Morgan, I'm grateful for your positive feedback. It's wonderful to hear that I could assist you and your husband in achieving a swift closing date. Thank you for recommending my services, and I'm glad you're pleased with the experience.
Jeanne was excellent the entire loan process! Our deal would not have gone through if it wasn't for her and her support!
Reply from Jeanne Henry
August 17th, 2026 03:52 PM
Daniel, thank you for your kind words. I'm glad I could support you throughout the loan process and help ensure everything went smoothly. Your satisfaction is truly valued!
Jean is amazing ar at what she does Long time customer of hers
Reply from Jeanne Henry
August 6th, 2026 05:56 PM
Michael, I'm pleased to hear that you've had a positive experience with my services over the years. Your continued trust and support are greatly appreciated. Thank you for your kind words!
Jeanne Henry, Ruoff Mortgage has received a review with 5 star rating from Adam N
Reply from Owner
August 6th, 2026 05:18 PM
Adam, thank you for your 5-star rating. I appreciate your support!
Jeanne worked her tail off to make sure we knew all documents to provide and gave us timely updates for any follow-up info they required. Highly knowledgeable and efficient, Great Customer Service!!!
Reply from Jeanne Henry
August 4th, 2026 01:11 PM
Adam, I'm grateful for your kind words and for highlighting my efforts in providing timely updates and guidance. It's wonderful to know you valued the customer service and knowledge I brought to the process. Thank you for your positive feedback!...
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Jeanne Henry, Ruoff Mortgage has received a review with 5 star rating from Colin Z
Reply from Owner
July 30th, 2026 06:04 PM
Colin, thank you for the great rating! I'm happy to know you had a positive experience with my services at Ruoff Mortgage.
Jeanne was so thoughtful and courteous throughout the entire process. She was absolutely fantastic and I would recommend her to anyone!!
Reply from Jeanne Henry
July 30th, 2026 08:51 PM
Colin, thank you for your kind words. I'm pleased to hear that you felt my approach was thoughtful and courteous. Your recommendation means a lot to me!
This is my second time working with Jeanne and we absolutely loved how helpful and knowledgable she is! Not only are we confident in the work she does but she is quick and responsive , every step of the way.
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Reply from Jeanne Henry
July 10th, 2026 05:19 PM
Carly, I'm so glad to hear that you had a positive experience working with me again. I appreciate your kind words about my responsiveness and knowledge. It's wonderful to know you felt confident throughout the process.
Jeanne is the best!!
Reply from Jeanne Henry
July 10th, 2026 03:43 PM
William, thank you for your kind words! I'm glad to know you had a positive experience.
Jeanne Henry, Ruoff Mortgage has received a review with 5 star rating from Haley M
Reply from Owner
July 3rd, 2026 04:33 PM
Thank you, Haley, for the perfect rating! I'm happy to know you had a positive experience.
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About
Additional Licenses: NMLS# 672863. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
Conventional
VA
FHA
USDA
First-Time Home-Buyer
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Memberships
- Decatur Club
- Spyder Riders
- YMCA
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Addresses and Serving Areas
Primary Serving Area
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 672863
Gallery
Achievements
- 35 years in the banking and mortgage industry.
Hobbies
- Spending time with my husband and friends riding motorcycles.
- Spending time in the mountains.
- Biking
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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