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Jeanne Henry, Ruoff Mortgage
Senior Loan Officer | NMLS# 672863 | Ruoff Mortgag...
Additional Licenses: NMLS# 672863. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and sh... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Jeanne was fantastic and always available for help and explanations!
Reply from Jeanne Henry, Ruoff Mortgage
July 2nd, 2026 03:47 PM
Dylan, I appreciate your kind words and am glad I could be of help to you. It's great to know that my availability and explanations were valuable during your experience.
Jeanne did all of the leg work with buying our house. She was fast, knowledgeable, and informed us of each and every step that we needed to make the process as smooth as possible! We hope that Jeanne is available when we buy our next home!!!...
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Reply from Jeanne Henry, Ruoff Mortgage
June 29th, 2026 06:02 PM
Blade, I'm pleased to hear that my efforts helped make your home buying process smooth and efficient. Your kind words about my knowledge and communication mean a lot. I look forward to the opportunity to work with you again in the future!
wasservice was excellent. I really had a great experience goi
Thanks!!
Reply from Jeanne Henry
June 19th, 2026 03:11 PM
Priscilla, I'm glad to hear that you had a great experience with my service. Thank you for sharing your positive feedback!
Jeanne was excellent to work with! She was knowledgeable, accessible, and she made a stressful and anxious process as fun and as easy as it could be. I would recommend her to anyone looking for a mortgage.
Reply from Jeanne Henry
June 12th, 2026 04:14 PM
Diana, I'm grateful for your kind words and pleased to hear that I could help make the process enjoyable and smooth for you. It's wonderful to know that my knowledge and accessibility made a positive impact. Thank you for your recommendation!...
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Jeanne is the most amazing!!! She was recommended & lived up to the hype. She went above & beyond for us every step of the way for us as first-time homebuyers, making the process unimaginably smooth. She communicated clearly & made sure we...
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Reply from Owner
June 2nd, 2026 06:09 PM
KCK, I'm truly grateful for your generous words and thrilled to hear that I could contribute to making your homebuying process smooth and successful. It's wonderful to know that my communication and flexibility were helpful to you. Celebrating...
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Jeanne is the most amazing!!! She went above & beyond for us every step of the way for myself & my wife as first-time homebuyers, making the process unimaginably smooth. She communicated clearly & made sure we understood everything. She was...
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Reply from Jeanne Henry
June 1st, 2026 05:44 PM
Keelan, I'm truly grateful for your kind words and am pleased to know that I could make your first homebuying experience smooth and fulfilling. It's wonderful to hear that my communication and support made a positive impact on your journey....
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Jeanne is incredibly supportive, accessible, and took care of us every single step of the way. She found a credit to help with closing costs, was readily available via call/text, explained things clearly and thoroughly, and truly made us feel...
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Reply from Owner
June 1st, 2026 04:18 PM
Cameron, I'm pleased to know that you felt supported and secure throughout the process. Your recommendation and kind words about my availability and thorough explanations are truly appreciated. Thank you for choosing me at Ruoff Mortgage to...
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Jeanne is incredibly supportive, accessible, and took care of us every single step of the way. She found a credit to help with closing costs, was readily available via call/text, explained things clearly and thoroughly, and truly made us feel...
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Reply from Jeanne Henry
May 29th, 2026 03:18 PM
Cameron, I'm glad to hear that you felt supported and safe throughout the process. Your kind words about my accessibility and thorough explanations mean a lot to me. Thank you for trusting me with your journey at Ruoff Mortgage.
Jeanne is THE ABSOLUTE BEST!!!!!! Our experience with Jeanne you would have thought we have known each other for a lifetime because she treated as such. With that being said we were very comfortable with her. She was extremely transparent,...
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Reply from Owner
May 22nd, 2026 02:56 PM
Trecie, I appreciate your enthusiastic feedback. It's appreciated to hear that you felt comfortable and valued throughout the process. I'm grateful for your recommendation to family and friends, and I'm always here to assist with any future...
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Jeanne is a wonderful communicator, never had to guess what was going on and was extremely fast and efficient at her job. I would definitely recommend her to other future home home buyers.
Reply from Jeanne Henry
May 21st, 2026 06:18 PM
Trecie, I'm grateful for your kind words and pleased to know that you found my communication clear and efficient. It's appreciated to hear you'd recommend me to future home buyers. Thank you for your trust in Ruoff Mortgage!
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About
Additional Licenses: NMLS# 672863. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
Conventional
VA
FHA
USDA
First-Time Home-Buyer
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Memberships
- Decatur Club
- Spyder Riders
- YMCA
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Addresses and Serving Areas
Primary Serving Area
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 672863
Gallery
Achievements
- 35 years in the banking and mortgage industry.
Hobbies
- Spending time with my husband and friends riding motorcycles.
- Spending time in the mountains.
- Biking
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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