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Janice Carroll - Mortgage Loan Officer in Pinole, CA

Janice Carroll

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Mortgage Loan Officer

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Hi, I'm Janice! I believe getting a mortgage should feel empowering, not overwhelming. Whether you're buying your first home, refinancing, or investing, my goal is to help you understand your options and make confident financial decisions. ... Show More
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Location & Business Hours
Business Hours
Fri
9 AM to 6 PM
Sat
9 AM to 6 PM
Sun
9 AM to 6 PM
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Overall Ratings
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5 Star
96%
4 Star
2%
3 Star
0%
2 Star
1%
1 Star
0%
Reviews from Web
  • Zillow
    J
    Jacksonryanjames
    Pinole, CA
    Posted on January 4th, 2014 12:00 AM
    Hello all, My experience with Janice was fantastic!!! She was very insightful, knowledgeable, and very professional. She made my home buying experience feel very easy. I've purchased properties before, but never had a lender make me feel so...
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    Reply from Owner
    March 27th, 2014 12:00 AM
    Ahhh Cleo , U are the BEST!!! I really enjoyed working you too!
  • Zillow
    V
    Vwilgus
    Hercules, CA
    Posted on December 22nd, 2013 12:00 AM
    Janice was pro throughout the whole process of refinancing my townhouse - clear, direct, accommodating, patient (especially with all my number crunching), cheerful, and motivated to provide to me the best rate possible. I would recommend Janice,...
    read more
  • Zillow
    V
    Voltoy
    Richmond, CA
    Posted on December 20th, 2013 12:00 AM
    My wife found Janice through a recommendation from a real estate agent. We found her friendly and very helpful, especially since it was very important to us that we move on a home purchase right away. She got us a good loan on good terms, and...
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  • Zillow
    D
    Darrenchappell
    Richmond, CA
    Posted on December 19th, 2013 12:00 AM
    Buying my house was a very stressful time for me. Ask Janice! She stood by me, listened to my concerns and helped me be calm. She gave me all the information I needed to make a good decision. I love my new home. Thanks Janice!
    Reply from Owner
    September 4th, 2014 12:00 AM
    Darren! Thank YOU! It was my pleasure working with you! I love when work doesn't feel like work!!!! So Thank you!
  • Zillow
    W
    Wahv11
    Richmond, CA
    Posted on December 16th, 2013 12:00 AM
    Janice and her team were calling and following thru every single aspect of the entire process and made our experience nice and smooth.I was asked to bring the documents needed before they were requested.We were always one step ahead of the...
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  • Zillow
    U
    User330379
    Walnut Creek, CA
    Posted on December 16th, 2013 12:00 AM
    She helped me with a loan in my current condo at Oak Road in Walnut Creek. She is very professional, great in following up with whoever was involved in the process of closing the escrow, and regularly updating me with my escrow status. At lease...
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  • Zillow
    7
    7Ruthann
    Hercules, CA
    Posted on December 13th, 2013 12:00 AM
    Janice was recommended to me by a very trusted friend. I first used her services about ten years ago. It was a very stressful time in my life and I would never have been able to refinance my home if it wasn't for Janice coming to my office...
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  • Zillow
    C
    Cekegirl
    Antioch, CA
    Posted on December 13th, 2013 12:00 AM
    I've been working with Janice, since I started this process a year ago. She started by telling me how to get my credit and life ready for a home purchase. She is knowledgeable, and efficient. She went over the numbers with me several times,...
    read more
  • Zillow
    F
    Francois A
    Benicia, CA
    Posted on December 13th, 2013 12:00 AM
    I'm a real estate agent with Coldwell Banker Solano Pacific in Benicia and my name is Francois Assemian. I have been working with Janice for the past 3 years and I can say that she is one of the best in the business and she always tries her...
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  • Zillow
    B
    Bgdaddy1971
    Fairfield, CA
    Posted on December 13th, 2013 12:00 AM
    First time home buyer here and was was a little overwhelmed with the whole buying process. Janice helped me with all of my questions (and I was calling her almost every day) and guided me through everything. I trust her and her experience and...
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  • 71–80 of 85
    About
    Hi, I'm Janice! I believe getting a mortgage should feel empowering, not overwhelming. Whether you're buying your first home, refinancing, or investing, my goal is to help you understand your options and make confident financial decisions. I take the time to listen, explain the numbers in plain language, and create a loan strategy that's tailored to your goals—not just what you qualify for. I love helping clients go from feeling overwhelmed by the mortgage process to walking into closing with confidence, knowing they made the right decision for their future. My commitment doesn't end at closing—I'm here to be your trusted mortgage advisor for years to come.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Bridge Loans
    Adjustable Rate Mortgages
    Cash-Out Refinances
    Commercial Loans
    Bank Statement Loans
    1099 Income Loans
    Specialities
    Conventional
    FHA
    USDA
    Jumbo
    VA
    Self Employed Loan
    Non-QM Loans
    DSCR
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    What is the Search Rank Score®?
    Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
    Memberships
    • CA Association of Mortgage Professionals
    • National Association of Mortgage Brokers
    • Central County Marketing Group
    Addresses and Serving Areas

    Year Started

    2001
    Licenses
    • NMLS 292558
    Gallery
    Janice Carroll - Gallery Photo
    Achievements
    • 2021 Finance of America Presidents Club
    • 2021 Scotsman Guide Top 1% Mortgage Loan Originators
    Hobbies
    • walking
    • cooking
    • gardening
    • View All
    Disclaimer
    Barrett Financial Group #181106. Equal Housing Lender. Licensed by Dept of Financial Protection & Innovation under California Residential Mortgage Lending Act. This is not a commitment to lend. All loans are subject to approval.