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Janice Carroll - Mortgage Loan Officer in Pinole, CA

Janice Carroll

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Mortgage Loan Officer

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Hi, I'm Janice! I believe getting a mortgage should feel empowering, not overwhelming. Whether you're buying your first home, refinancing, or investing, my goal is to help you understand your options and make confident financial decisions. ... Show More
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Location & Business Hours
Business Hours
Tues
9 AM to 6 PM
Wed
9 AM to 6 PM
Thu
9 AM to 6 PM
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Overall Ratings
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5 Star
96%
4 Star
2%
3 Star
0%
2 Star
1%
1 Star
0%
Reviews from Web
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    Deresha G
    Posted on December 18th, 2024 03:04 AM
    First time homebuyer 😊 and I am so pleased with Janice and her team’s assistance during my home buying process. Janice was attentive and easy to work with. No matter the time of day, if I had questions she would make herself available to answer...
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    Reply from Owner
    March 15th, 2025 12:18 AM
    Deresha, Thank you so much for your kind words! 😊 It was truly a pleasure and honor helping you through your homebuying journey. I know how important it is to have someone guide you every step of the way, and I’m so glad you felt supported!...
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    Michael R
    Posted on December 17th, 2024 06:41 PM
    Janice is amazing!! She is incredible communication and takes care of each clients as an individual. She has a ton of products and a wealth of knowledge. Give her a call!
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    Carlos T
    Hanford, California
    Posted on December 2nd, 2024 09:41 PM
    Janice was very helpful and very easy to talk to and understand. She explained all my questions and concerns in such detail that made the whole process very easy.
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    Derek P
    Posted on June 11th, 2024 10:39 PM
    Best experience ever working with Janice B Carroll she made everything easy and simple easy to understand she is very hard-working very noticeable of her job look forward to working with her in the future and wouldn’t work with anybody else
    Reply from Owner
    November 28th, 2024 09:39 PM
    It has been an honor working with you and Kurita over the years and I appreciate your kind words. Thank you for the fabulous review!
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    Paulette J
    Posted on June 10th, 2024 11:43 PM
    I referred a dear client friend to Janice. They could not have been happier. She cared for them at the level that I provide my clients and generally do not see from others. Caring and professional. I am a fan and will continue to work with...
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    Reply from Owner
    November 28th, 2024 09:41 PM
    Thank you so much for your kind words, Paulette. I'm incredibly grateful for your trust and support in referring your dear friend to me. It's heartening to know that they were satisfied with the service. I am committed to maintaining the same...
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    Monica L
    Posted on June 4th, 2024 03:42 AM
    Janice was a pressure to work with. She answered every question we had and with great knowledge. Highly recommend.
    Reply from Owner
    November 28th, 2024 09:42 PM
    I'm absolutely thrilled to hear such positive feedback, Monica! It was indeed a pleasure working with you and Daniel and I'm glad I could answer your questions effectively. Your recommendation means a lot to me, and I look forward to working...
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    Mark S B
    Posted on May 24th, 2024 11:36 AM
    Janice made the process of getting our loan, easy, with her thoroughness, attention to details, quick and open communication, which ultimately made us feel relax and confident with what we needed to do and how we need to proceed. We look forward...
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    Reply from Owner
    June 17th, 2024 05:25 PM
    Thank you Mark for your kind review! It was a pleasure assisting you both with your HELOC, your satisfaction is our top priority! Please don't hesitate to reach out, we're always here to help!
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    Priscilla L
    Posted on May 23rd, 2024 03:33 PM
    Janice is amazing! She provided answers to all my questions in a timely manner and assisted me every step of the way. Throughout the transaction, she provided updates and we were able to close early! Excellent work, Janice! Thank you for your...
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    Reply from Owner
    November 28th, 2024 09:45 PM
    Thank you so much for your kind words, Priscilla. I'm thrilled to hear that you found my assistance valuable and I'm even happier that we could finalize everything ahead of schedule! As YOU are a Top-notch realtor and one of the absolute best...
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    Billy B
    Posted on May 22nd, 2024 01:25 PM
    Janice was great, she got us the refinance we needed in the time frame we needed it.
    Reply from Owner
    June 17th, 2024 07:56 PM
    Thank you Billy for the positive review! It was a pleasure assisting you with your loan, and I am thrilled I could meet your expecations! Thanks again for choosing me to help with your loan!
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    John D C
    Posted on May 20th, 2024 04:17 PM
    Janice was referred to me by others and I’m glad she was! It was a pleasure working with her, start to finish.She’s transparent and communicates well. I never felt lost in the process and made my experience straightforward.Her expertise and...
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    Reply from Owner
    November 28th, 2024 09:46 PM
    Thank you ever so much for your kind words and 5-star rating, John. I'm delighted to know that you were pleased with my service and appreciated my communication style. I aim to make the loan process as straightforward and efficient as possible...
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    About
    Hi, I'm Janice! I believe getting a mortgage should feel empowering, not overwhelming. Whether you're buying your first home, refinancing, or investing, my goal is to help you understand your options and make confident financial decisions. I take the time to listen, explain the numbers in plain language, and create a loan strategy that's tailored to your goals—not just what you qualify for. I love helping clients go from feeling overwhelmed by the mortgage process to walking into closing with confidence, knowing they made the right decision for their future. My commitment doesn't end at closing—I'm here to be your trusted mortgage advisor for years to come.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Bridge Loans
    Adjustable Rate Mortgages
    Cash-Out Refinances
    Commercial Loans
    Bank Statement Loans
    1099 Income Loans
    Specialities
    Conventional
    FHA
    USDA
    Jumbo
    VA
    Self Employed Loan
    Non-QM Loans
    DSCR
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    What is the Search Rank Score®?
    Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
    Memberships
    • CA Association of Mortgage Professionals
    • National Association of Mortgage Brokers
    • Central County Marketing Group
    Addresses and Serving Areas

    Year Started

    2001
    Licenses
    • NMLS 292558
    Gallery
    Janice Carroll - Gallery Photo
    Achievements
    • 2021 Finance of America Presidents Club
    • 2021 Scotsman Guide Top 1% Mortgage Loan Originators
    Hobbies
    • walking
    • cooking
    • gardening
    • View All
    Disclaimer
    Barrett Financial Group #181106. Equal Housing Lender. Licensed by Dept of Financial Protection & Innovation under California Residential Mortgage Lending Act. This is not a commitment to lend. All loans are subject to approval.