Jacob Stanley
Sr. Loan Officer
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate ... Show More
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the only good thing JAKE is a SALESMAN
Reply from Jake Stanley
August 20th, 2023 09:12 AM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
Everything
Clearer communication. I felt ignored at many times in the process.
Reply from Jake Stanley
August 12th, 2023 02:23 AM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Thanks Jake, great job and great communication!
It was a thorough and seamless transaction.
Jake was the best and I am so happy he was there to walk me through the process.
Jake was amazing. He was very responsive and answered all of our questions thoroughly. The whole process was relatively smooth and we got to the closing table ahead of schedule.
Reply from Jake Stanley
July 11th, 2023 11:41 AM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...
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Best part was that Jake responses to questions promptly
Reply from Jake Stanley
June 30th, 2023 03:16 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
Jake was so helpful, was responsive and communicating was timely.
Reply from Jake Stanley
June 30th, 2023 03:09 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
Jake was the absolute best from start to finish.
His response time, efficiency and communication were beyond. I have high standards for anyone I conduct business with. Honestly. Jake surpassed all of them. Highly recommend!
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About
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Charlotte community and across the country realize their dream of home ownership. Our dedicated team is proud to serve the people of Charlotte, NC as a reliable mortgage bank from the loan origination stage to the actual funding. We serve clients of all backgrounds and believe Charlotte is better off as a whole when more people purchase homes here and contribute to the fabric of our neighborhoods.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing