Gene Frazier
Highlands Residential Mortgage, Ltd.
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
The experience with working with Gene and the entide team. Has been top tier!
Reply from Gene Frazier
April 2nd, 2025 01:00 PM
I'm thrilled to hear that your experience working with me and the entire team at Highlands Residential Mortgage, Ltd. has been top-tier. It was a pleasure assisting you, and your feedback is greatly appreciated.
My clients had another lender before Gene, one referred to them from a friend. After they submitted thier first offer, they decided it was important to move on to another lender. When I referred them to Gene and he took the time to have a video...
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Reply from Gene Frazier
March 26th, 2025 07:06 PM
Thanks, Gersha! Always a pleasure collaborating with a true professional like you that gives her clients expert representation and compassionate care.
The personal touch my wife and I received from Gene and his staff was truly exceptional—it felt like we were part of the family. Gene made the entire process simple and stress-free, creating a welcoming space where we could ask any questions...
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Reply from Gene Frazier
March 26th, 2025 07:07 PM
Thanks for the kind words, Rudy! It was my pleasure and honor to serve you!
Gene's ability to explain complex financial concepts in a way that was easy for my partner and I to understand. Also, his protectiveness to keep us informed about the status of our loan application was Impeccable.
Reply from Gene Frazier
March 3rd, 2025 04:48 PM
Thanks, Audrey! You and John were a pleasure to work with and I'm honored to have played a role in the next steps towards building your financial future. Congratulations again and thank you!
Gene and his team were always in communication with my buyer and me. They walked us through each step in the financing process to the closing.
Reply from Gene Frazier
January 16th, 2025 01:58 PM
I'm so glad to hear that you had a positive experience with us, Arnold! Transparency and open communication are important to us at Highlands Residential Mortgage, Ltd., and we aim to guide all our clients through every step of the financing...
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Great communication, quick response time. Show great deal of concern for client. Never give up.
Thanks
Reply from Gene Frazier
January 16th, 2025 11:18 AM
I appreciate your kind words and 5-star rating, Oteto! It's always my priority to provide excellent communication and response times. I'm glad to hear that my dedication to serving my clients' needs came across. Your feedback motivates me to...
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Both Gene and Ann provided around the clock support and guidance. They are both a wealth knowledge, very patient and constantly available. This experience would not have been the same without them, and I am grateful for all of their hard work....
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Reply from Gene Frazier
January 3rd, 2025 01:39 AM
I'm thrilled to hear about your positive experience with us at Highlands Residential Mortgage, Ltd. It's always our goal to provide constant support and guidance to all our clients. Your feedback validates the dedication and hard work that...
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Gene and his team delivered exceptional service and expertize. We had a challenging transaction and we would not be able to close it without Gene and Ann. They were able to efficiently solve the problem and can think outside of the box. As...
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Reply from Gene Frazier
December 22nd, 2024 05:36 PM
Hi Kateryna, Thank you so much for your kind words and the 5-star review. It was a pleasure to work with you and overcome the challenges we faced in our transaction. Both Ann and I strive to provide the best service and expertise possible,...
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The professionalism and walking you through the process.
Reply from Gene Frazier
December 3rd, 2024 06:59 PM
I'm really glad to hear that you were satisfied with my guidance throughout the mortgage process, Willie. Your positive feedback is greatly appreciated and I take pride in being able to provide a professional service to you. If you have any...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 195298
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