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Gene Frazier - Highlands Residential Mortgage, Ltd. in Baltimore, MD

Gene Frazier

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Highlands Residential Mortgage, Ltd.

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Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Overall Ratings
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5 Star
96%
4 Star
3%
3 Star
1%
2 Star
0%
1 Star
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Reviews from Web
  • Encompass
    A
    Ambria C
    Upper Marlboro, MD
    Posted on July 17th, 2025 11:24 AM
    Gene Frazier and his team moved quickly and efficiently to make sure that we were able to get everything processed so that we were ready to go by closing. He was very knowledgeable about the different loan products and helped us to make a well...
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    Reply from Gene Frazier
    July 20th, 2025 11:26 AM
    Thank you, Ambria, for sharing your experience. I'm glad to hear that you felt the process was quick and efficient. It's important to me that you were well-informed about your loan options, and knowing that the communication met your expectations...
    read more
  • Encompass
    S
    Sukhjiwan S
    Clinton, MD
    Posted on July 16th, 2025 03:57 PM
    This was my first experience with Gene Frazier. My buyer client chose him. When I first interviewed Gene, I knew that my buyer was in capable and experienced hands. I was immediately at peace. The process proved me right. Gene and his assistant...
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    Reply from Gene Frazier
    July 19th, 2025 03:58 PM
    Thank you, Sukhjiwan, for sharing your experience. I'm glad to know that from our initial conversation, you felt confident about the service your client would receive. It's rewarding to hear that the process confirmed your initial impressions....
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  • Encompass
    S
    Sharon P
    Baltimore, MD
    Posted on June 18th, 2025 10:21 PM
    open communication regarding the process
    Reply from Gene Frazier
    June 21st, 2025 10:22 PM
    Thank you, Sharon, for highlighting the open communication you experienced during the process. I'm glad I could assist you, and I appreciate your feedback.
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    LaVern A M
    Oxon Hill, MD
    Posted on June 4th, 2025 12:54 AM
    Everyone I interacted with was knowledgeable and could answer my questions!!
    Reply from Gene Frazier
    June 7th, 2025 12:57 AM
    I'm pleased to hear that our team was able to assist you effectively by answering your questions. Your positive experience with us at Highlands Residential Mortgage, Ltd. is greatly appreciated. Thank you for your feedback, LaVern.
  • Encompass
    M
    Michole B
    Bowie, MD
    Posted on June 2nd, 2025 02:14 PM
    Gene is great to work with. He was professional, proactive and knowledgable about all aspects of the transation; which kept things on track, despite unforseen challenges. I will highly recommend him.
    Reply from Gene Frazier
    June 5th, 2025 02:27 PM
    I'm thrilled to hear that your experience was so positive. It was a pleasure to assist you, and I appreciate your recommendation. Thank you for your kind words.
  • Encompass
    E
    Erik H
    Richmond, VA
    Posted on May 5th, 2025 05:55 PM
    Very knowledgeable, straightforward, and helpful!
    Reply from Gene Frazier
    May 8th, 2025 06:05 PM
    I'm glad to hear that you found my assistance knowledgeable and helpful. It was a pleasure working with you, and I appreciate your feedback. If you have any further questions or need assistance in the future, please feel free to reach out.
  • Encompass
    L
    Lukas F
    Richmond, VA
    Posted on May 4th, 2025 01:28 PM
    great communication, prompt, and professional
    Reply from Gene Frazier
    May 7th, 2025 01:33 PM
    I'm thrilled to hear that you found the communication great and appreciated the prompt and professional service. It was a pleasure working with you at Highlands Residential Mortgage, Ltd. Thank you for your kind words.
  • Encompass
    W
    Whitney W
    Manassas Park, VA
    Posted on April 29th, 2025 02:03 PM
    Gene was incredibly generous with his time and expertise throughout the entire process. My husband and I are first time homebuyers and Gene thoroughly and happily answered any and all questions that we had. He was truly a trusted advisor throughout...
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    Reply from Gene Frazier
    April 29th, 2025 03:41 PM
    Thank you so much for your kind words! It was truly a pleasure to walk alongside you and Jason through your first homebuying journey. I'm grateful for the trust you placed in me and honored to have been part of such an important milestone in...
    read more
  • Encompass
    D
    Dennis B
    Rosedale, MD
    Posted on April 8th, 2025 10:00 PM
    My buyer clients were very happy. Gene made the process smooth the whole time. I was continuously informed of the status of of my clients loan up to clear to close. Gene is knowledgeable , friendly and professional.
    Reply from Gene Frazier
    April 11th, 2025 10:02 PM
    I'm thrilled to hear that your buyer clients were very happy with the process. It was a pleasure to keep you informed and ensure a smooth experience up to the clear to close. Thank you for your kind words about my knowledge, friendliness, and...
    read more
  • Encompass
    C
    Candace D
    Washington, DC
    Posted on April 2nd, 2025 01:41 PM
    Excellent communication and made fo sure clie f was informed and made it to the closing table.
    Reply from Gene Frazier
    April 5th, 2025 01:44 PM
    I'm glad to hear that you were satisfied with the communication throughout the process, Candace. It was a pleasure ensuring you were well-informed and successfully reached the closing table. Thank you for your feedback and for choosing Highlands...
    read more
  • 51–60 of 69
    About
    Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do. We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    Mortgage Lending
    FHA Loans
    VA Loans
    Government Loans
    Purchase Loans
    Refinance Loans
    First Time Homebuyer Loans
    Conventional Loans
    View All
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    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 195298
    Disclaimer

    Equal Housing Opportunity

    An Equal Housing Lender | Highlands Residential Mortgage, Ltd is located at 950 W. Bethany Drive, Suite 800 - Allen, TX 75013. | NMLS Identifier # 134871 www.nmlsconsumeraccess.org | A Texas Limited Liability Company registered under The Texas Department of Savings and Mortgage Lending Division of Licensing | Operating with the following licenses: AL Consumer Credit License #21266; AR Combination Mortgage Banker-Broker-Servicer License #109369; Arizona Mortgage Banker License #BK-1011006; CA-Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, Finance Lender Licensee #4131240; CO Colorado Mortgage Company Registration #134871. Regulated by the Division of Real Estate.; DC Mortgage Lender License #MLB134871; FL Mortgage Lender License #MLD968; GA Mortgage Lender License/Registration #37908; IA Mortgage Banker License #2018-0120; IL Illinois Residential Mortgage Licensee NMLS ID MB.6761013R (www.nmlsconsumeraccess.org). License by the Illinois Division of Banking, 320 West Washington St., Springfield, IL 62786, (217) 782-3000.; IN-DFI Mortgage Lending License #30529; KS Mortgage Company License #MC.0025127; KY Mortgage Company License #MC390233; LA Residential Mortgage Lending License; MD Mortgage Lender License #06-20712; MI Licensed by the Mississippi Department of Banking and Consumer Finance #134871 / Minn. Stat. Ann. § 58A.20; MO Company License #16-2132; NC Mortgage Lender License #L-157614; NE Mortgage Banker License #NE134871; NJ-Licensed mortgage banker n.s.--N.J. Department of Banking #134871; NM Mortgage Loan Company License; OH General Loan Law Certificate of Registration #GL.502014.000; OH Residential Mortgage Lending Act Certificate of Registration #MBMB.850279.000; OK Mortgage Broker License #MB002229; OK Mortgage Lender License #ML010007; Oregon Mortgage Lender License ML-5891; SC-BFI Mortgage Lender / Servicer License #MLS – 134871; TN Mortgage License #115557; TX-Texas – SML Mortgage Banker Registration #134871 https://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html; VA- Virginia Broker License #MC-5729. Virginia Lender License NMLS ID MC-5729 (www.nmlsconsumeraccess.org) NMLS ID #40889VA; Pennsylvania Lender License #75616; WA Consumer Loan Company License #CL-134871. This is not an offer for extension of credit or a commitment to lend.