

Gene Frazier
Highlands Residential Mortgage, Ltd.

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Gene Frazier and his team moved quickly and efficiently to make sure that we were able to get everything processed so that we were ready to go by closing. He was very knowledgeable about the different loan products and helped us to make a well...
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Reply from Gene Frazier
July 20th, 2025 11:26 AM
Thank you, Ambria, for sharing your experience. I'm glad to hear that you felt the process was quick and efficient. It's important to me that you were well-informed about your loan options, and knowing that the communication met your expectations...
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This was my first experience with Gene Frazier. My buyer client chose him. When I first interviewed Gene, I knew that my buyer was in capable and experienced hands. I was immediately at peace. The process proved me right. Gene and his assistant...
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Reply from Gene Frazier
July 19th, 2025 03:58 PM
Thank you, Sukhjiwan, for sharing your experience. I'm glad to know that from our initial conversation, you felt confident about the service your client would receive. It's rewarding to hear that the process confirmed your initial impressions....
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open communication regarding the process
Reply from Gene Frazier
June 21st, 2025 10:22 PM
Thank you, Sharon, for highlighting the open communication you experienced during the process. I'm glad I could assist you, and I appreciate your feedback.
Everyone I interacted with was knowledgeable and could answer my questions!!
Reply from Gene Frazier
June 7th, 2025 12:57 AM
I'm pleased to hear that our team was able to assist you effectively by answering your questions. Your positive experience with us at Highlands Residential Mortgage, Ltd. is greatly appreciated. Thank you for your feedback, LaVern.
Gene is great to work with. He was professional, proactive and knowledgable about all aspects of the transation; which kept things on track, despite unforseen challenges. I will highly recommend him.
Reply from Gene Frazier
June 5th, 2025 02:27 PM
I'm thrilled to hear that your experience was so positive. It was a pleasure to assist you, and I appreciate your recommendation. Thank you for your kind words.
Very knowledgeable, straightforward, and helpful!
Reply from Gene Frazier
May 8th, 2025 06:05 PM
I'm glad to hear that you found my assistance knowledgeable and helpful. It was a pleasure working with you, and I appreciate your feedback. If you have any further questions or need assistance in the future, please feel free to reach out.
great communication, prompt, and professional
Reply from Gene Frazier
May 7th, 2025 01:33 PM
I'm thrilled to hear that you found the communication great and appreciated the prompt and professional service. It was a pleasure working with you at Highlands Residential Mortgage, Ltd. Thank you for your kind words.
Gene was incredibly generous with his time and expertise throughout the entire process. My husband and I are first time homebuyers and Gene thoroughly and happily answered any and all questions that we had. He was truly a trusted advisor throughout...
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Reply from Gene Frazier
April 29th, 2025 03:41 PM
Thank you so much for your kind words! It was truly a pleasure to walk alongside you and Jason through your first homebuying journey. I'm grateful for the trust you placed in me and honored to have been part of such an important milestone in...
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My buyer clients were very happy. Gene made the process smooth the whole time. I was continuously informed of the status of of my clients loan up to clear to close. Gene is knowledgeable , friendly and professional.
Reply from Gene Frazier
April 11th, 2025 10:02 PM
I'm thrilled to hear that your buyer clients were very happy with the process. It was a pleasure to keep you informed and ensure a smooth experience up to the clear to close. Thank you for your kind words about my knowledge, friendliness, and...
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Excellent communication and made fo sure clie f was informed and made it to the closing table.
Reply from Gene Frazier
April 5th, 2025 01:44 PM
I'm glad to hear that you were satisfied with the communication throughout the process, Candace. It was a pleasure ensuring you were well-informed and successfully reached the closing table. Thank you for your feedback and for choosing Highlands...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 195298
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