Gene Frazier
Highlands Residential Mortgage, Ltd.
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Initiall, I didn't believe Gene would be able to my daughter qualified for a mortgage, she had so many obstacles working against her but he figured it out and my daughter became a homeowner!
Reply from Gene Frazier
September 14th, 2025 12:11 PM
I'm pleased to know that together we were able to navigate the challenges and help your daughter achieve homeownership. It's fulfilling to see such effort pay off. If you or your daughter have any questions moving forward, please feel free...
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They are very good
Reply from Gene Frazier
August 29th, 2025 09:27 PM
Thanks, Tonia, for taking the time to share your feedback. I'm glad to hear that you had a positive experience. If there's anything more you need or any questions come up, please feel free to reach out. I'm here to help whenever you need it....
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customer service I would definitely use your business again.
Reply from Gene Frazier
August 23rd, 2025 12:46 PM
Larry, thank you for your positive feedback. I'm pleased to hear that you found our customer service satisfactory enough to consider returning in the future. If there's ever anything more I can do to assist or if you have questions down the...
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Gene and his entire team did a phenomenal job at managing potential pitfalls, communicating properly, being highly responsive, and overall did a phenomenal job on quickly closing on my loan.
Reply from Gene Frazier
August 22nd, 2025 12:58 PM
Thank you, Rian, for your kind words. I'm delighted to hear that my team and I could effectively manage potential challenges and keep communication clear and responsive. Closing your loan swiftly was our priority, and I'm glad we could deliver...
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Gene provided great advice for now and the future based on his expertise. The other team members Ann and Sandy were very responsive when I had questions. Ann even returned my call while she was on vacation. Overall, a friendly, knowlegeable...
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Reply from Gene Frazier
August 21st, 2025 01:28 PM
Lashawn, thank you for your kind review. It's fulfilling to know that the advice and support I provided met your expectations. Ann and Sandy are indeed attentive and dedicated, and I'm glad they were responsive to your needs, even going above...
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Gene and his team must be magicians because this homebuy experience must definitely seemed like magic. I'm still in awh of how quick and fast we came over obstacles in a short period of time. I truly appreciate everything. Thank you Gene, hats...
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Reply from Gene Frazier
August 4th, 2025 02:29 AM
Michelle, it's wonderful to hear that your homebuying experience felt so seamless. I'm thrilled that we were able to navigate obstacles swiftly and make the process feel almost magical for you. Your kind words mean a lot, and I will certainly...
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Mr. Frazier and his team always deliver great service. If I have clients who come to me with another lender who cannot complete their home financing, I refer them to Gene and he gets the loan approved.
Reply from Gene Frazier
July 24th, 2025 11:57 AM
Vernada, I appreciate your trust and confidence in me and my team. It's always rewarding to know that you're satisfied with the service we provide. I take pride in finding solutions for challenging home financing situations, and I'm grateful...
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Wow, where do I begin? Gene and Ann made an initially disappointing and frustrating process seamless and phenomenal. My hand was held every step of the way. The team was always available and always engaged with me and communicated very thoroughly....
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Reply from Gene Frazier
July 24th, 2025 11:19 AM
Halle, I'm genuinely grateful for your feedback. It's heartening to know that Ann and I were able to turn a frustrating experience into something seamless for you. Holding your hand through each step and ensuring clear and thorough communication...
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Gene Frazier's guidance in his pushing to help you get what you need to achieve on your house is great and I greatly appreciate Gene Frazier and his team
Reply from Gene Frazier
July 23rd, 2025 06:28 PM
Michael, thank you for your kind words. I'm truly pleased that my guidance was helpful in achieving your homeownership goals. It's a pleasure to hear that you appreciated the support from my team and me throughout the process. Please know I'm...
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Gene and Ann were always super responsive and helpful throughout the process. They made things easy to understand.
Reply from Gene Frazier
July 22nd, 2025 02:30 PM
Thank you, Jordan, for taking the time to share your experience. I'm pleased to hear that you found Ann and me to be responsive and helpful. Making the process easy to understand is something we strive for, and I'm glad it resonated with you....
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 195298
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