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Waterstone Mortgage in Brookfield, WI

Waterstone Mortgage, Brookfield, WI

Brookfield, WI
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At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
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Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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5 Star
97%
4 Star
2%
3 Star
0%
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0%
Reviews from Web
  • G
    Ginny L
    Pinellas Park, FL
    Posted on September 2nd, 2026 09:14 PM
    I have worked with Mary for many years and have always found her responsiveness and service to be unmatched. She is consistently pleasant, knowledgeable, and informative. Many of my clients have also worked with her, and I have never received...
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    Reply from Mary Catherine McBride
    September 10th, 2026 01:05 PM
    Ginny, I'm grateful for your kind words and your long-term trust in my services. It's wonderful to hear that both you and your clients have had positive experiences. Thank you for your continued support and confidence in me.
  • A
    Adrienne J
    Belton, MO
    Posted on September 2nd, 2026 06:16 PM
    Smooth process
    Reply from Shawn Chappell
    September 9th, 2026 06:17 PM
    Adrienne, I'm happy to hear that you had a smooth process with Waterstone Mortgage. Thank you for sharing your experience.
  • M
    Melanie M
    Albuquerque, NM
    Posted on September 2nd, 2026 05:35 PM
    The first oerson assigned to do the appraisal never did it so the appraisal on the house wasn't done until 4 days before our closing date therefore delaying our closing from Friday until Monday and we had to call the utilities to delay and...
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    Reply from Oscar Medrano
    September 9th, 2026 05:36 PM
    Melanie, I’m sorry to hear about the delay with the appraisal and the inconvenience it caused. I understand how frustrating this must have been for your planning. Please reach out to me directly if you’d like to discuss this further.
  • N
    Noah P
    Frederick, MD
    Posted on September 2nd, 2026 05:01 PM
    Mike educates the buyer very well, his communication is excellent, and is always looking for ways to help the buyer.
    Reply from Mike Haeffner
    September 8th, 2026 09:26 PM
    I can say the exact same for you, Noah. Your clients are always well informed, educated and you never stop looking for ways to make the home buying experience one they will never forget. And rave to their friends and families about! Love working...
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  • I
    Ismael G
    Albuquerque, NM
    Posted on September 2nd, 2026 04:58 PM
    Great to work with and made everything as simple as possible
    Reply from John Gabaldon
    September 9th, 2026 04:58 PM
    Ismael, I'm happy to know that you found working with me and the process simple. Your feedback is appreciated, and I'm grateful for your positive words.
  • N
    Naomi M N
    Mesa, AZ
    Posted on September 2nd, 2026 04:51 PM
    -Timelines were met-Communication was clear and timely-Team was professional and warm- Detaiis were provided and explanations given when we needed more clarifications on the next step- Truly glad to work with this team!
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    Reply from Sean Wohland
    September 9th, 2026 04:51 PM
    Naomi, I'm glad to hear that you had a positive experience with the team's communication and professionalism. It's nice to know that the details and explanations provided were helpful for you. Thank you for sharing your kind words!
  • T
    Turner P
    Posted on September 2nd, 2026 04:31 PM
    Shannon was available at all times and answered every question i had. he was able to set up the loan type I requested even though it is uncommon. most of all I felt he was looking out for me throughout the months long process, during which...
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    Reply from Owner
    September 10th, 2026 01:46 PM
    Turner, I'm grateful for your kind words. It's wonderful to hear that you felt supported throughout the process and that I could assist with setting up your requested loan type. If you have any more questions or need further assistance, don't...
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  • T
    Turner B P
    Alamogordo, NM
    Posted on September 2nd, 2026 04:31 PM
    Shannon was available at all times and answered every question i had. he was able to set up the loan type I requested (HUD 184) even though it is uncommon. most of all I felt he was looking out for me throughout the months long process, during...
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    Reply from Shannon Schroeder
    September 9th, 2026 04:31 PM
    Turner, I truly appreciate your kind review. I'm glad I could assist you with the HUD 184 loan and provide support throughout your journey, even as you worked with multiple realtors. If you have any more questions or need further assistance,...
    read more
  • Encompass
    J
    John B
    Lindale, TX
    Posted on September 2nd, 2026 03:42 PM
    is an amazing Lender. He knows his stuff inside and out. I will be using his services as often as possible for my clients.
    Reply from EJ Ward
    September 9th, 2026 03:43 PM
    I'm pleased to hear that you find my expertise beneficial, John. Thank you for your kind words and for considering my services for your clients.
  • E
    Edith J F
    Alamogordo, NM
    Posted on September 2nd, 2026 03:20 PM
    Great communication, always there if we needed help leading to our goal,
    Reply from Socorro Rodriguez
    September 9th, 2026 03:21 PM
    Thank you, Edith, for highlighting the importance of communication in reaching your goals. I'm grateful I could assist you whenever you needed help.
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    About
    At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    2000

    Time Zone

    Central Standard Time (CST)
    Disclaimer
    Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions