Shawn Chappell at Waterstone Mortgage NMLS #4...
Sales Manager / Senior Loan Officer
With over 15 years as a home loan advisor, Shawn specializes in personalized mortgage solutions that align with his clients' financial goals. His expertise goes beyond standard mortgages, he helps clients build lasting wealth through strate...... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
shawn is the best in the business.
Friendly supportive knowledgeable
It's was an absolute pleasure working with Shawn and Valerie. They were both incredibly helpful when going through the home buying process for the first time. Even some last minute curve balls didn't stop them from letting me close on time....
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Reply from Owner
June 8th, 2026 02:23 PM
I'm pleased to know that you had such a positive experience working with Valerie and me, Ryan. It's great to hear that we could assist you through the home buying process and ensure a timely closing despite any last-minute challenges. Thank...
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Great team, great service!! Thank you for taking such great care of us during our refi. I highly recommend Shawn and his team!
Reply from Owner
June 8th, 2026 02:23 PM
Thank you, Pamla, for your kind words and recommendation. I'm pleased to know that you felt well taken care of during your refinance with us.
Great team, great service!!
Reply from Shawn Chappell
June 8th, 2026 02:29 PM
I'm happy to hear that you had a good experience with our team, Pamla. Thank you for your kind words!
Shawn was awesome. He's obviously very knowledgeable and made me feel like we were with the right person for the loan. Feel like I gained a friend working with Shawn.
Reply from Shawn Chappell
June 8th, 2026 03:35 PM
I'm grateful for your kind words, Sammy. It's wonderful to know that you felt confident and comfortable working with me on your loan. I'm glad to have made a positive connection during the process.
It's was an absolute pleasure working with Shawn and Valerie. They were both incredibly helpful when going through the home buying process for the first time. Even some last minute curve balls didn't stop them from getting me to close on time....
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Shawn Chappell at Waterstone Mortgage NMLS #473668 has received a review with 5 star rating from ImperialN17
Reply from Owner
June 8th, 2026 03:52 PM
Thank you for the perfect rating, ImperialN17! I appreciate your support.
It was a pleasure working with Shawn and Valerie throughout this process. They provided regular updates on the status of the loan and would explain as needed. I greatly appreciate the hoops you all jumped through to get everything closed on...
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Reply from Shawn Chappell
June 5th, 2026 03:16 PM
I'm glad to hear that you had a positive experience working with Valerie and me, Ryan. We appreciate your recognition of our efforts to keep you updated and ensure everything closed on time. Thank you for considering us for future recommendations...
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I can always count on Shawn and Valerie to explain any situation and they immediately begin to look for the solution. Makes my clients life easier.
Reply from Shawn Chappell
June 5th, 2026 03:16 PM
Thank you, Theresa, for recognizing the efforts Valerie and I put into explaining situations and finding solutions. I'm grateful to know it helps make things easier for your clients.
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About
With over 15 years as a home loan advisor, Shawn specializes in personalized mortgage solutions that align with his clients' financial goals. His expertise goes beyond standard mortgages, he helps clients build lasting wealth through strategic home financing. As a real estate investor himself, Shawn offers valuable insights into property investment. Outside of work, he enjoys time with his wife, Courtney, and their three boys.
Products & Services
Mortgage Loan Officer
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506
/850
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Year Started
2000
Time Zone
Central Standard Time (CST)
Licenses
- NMLS #473668
Awards
Disclaimer
State of Iowa Exempt Company Registration #2009-0102.State of Idaho Licensee Exempt.Iowa Master Loan Company Registration #88883361 (Regulated Lender Loan Company License).Illinois Residential Mortgage Licensee # MB.6760383.Idaho Regulated Lender Licensee #RRL-8843.Alabama Consumer Credit Licensee #22162.Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. Branch License #41DBO-188056.Licenseed by the N.J. Department of Banking and Insurance. Residential Mortgage Lender Branch Licensee. Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions