Ruoff Mortgage - NMLS 141868, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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closed
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closed
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8 AM to 5 PM
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Reviews from Web
Very knowledgeable and very helpful and responded to emails in a timely manner
Reply from Mandy Harris
March 13th, 2026 06:31 PM
I'm glad to hear that you found my assistance helpful and knowledgeable, Jordan. Timely communication is important to me, and it's great to know it made a difference for you. If you ever have more questions or need support down the line, don't...
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It was a long tough process. I understand why, but there were times we felt like giving up. I am happy we were able to get it done.
Reply from Doug Carroll, Ruoff Mortgage
March 4th, 2026 02:35 AM
Thank you for the honest feedback! We know that the mortgage process can sometimes present unexpected challenges, especially with complex credit or debt-to-income factors. At Ruoff Mortgage, The Carroll Team is committed to crossing the finish...
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Angie Robbins, Ruoff Mortgage has received a review with 5 star rating from Tanner J
Reply from Owner
March 14th, 2026 10:21 AM
Thank you for the positive rating, Tanner. If you ever have any questions or need assistance, please feel free to reach out.
Everybody in the process was extremely helpful and easy to deal with at every step of the loan. Made something stressful into something very easy.
Reply from Angie Robbins
March 13th, 2026 06:09 PM
I'm pleased to know that the process felt seamless for you, Tanner. Making a potentially stressful experience simpler and more manageable is always my goal. If you have any further questions or need assistance down the road, feel free to reach...
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Angie and her team went above and beyond to get me to a closing date! I was a difficult case but everyone was patient, kind and supportive and worked tirelessly through bumps in the road. i highly recommend Ruoff and my loan officer, Angie...
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Reply from Angie Robbins
March 13th, 2026 06:06 PM
Suellen, I'm truly pleased to hear about your positive experience. Navigating through the complexities of your case and helping you reach your closing date was both challenging and rewarding. Your kind words about the team's patience and support...
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went very smooth the way you should've.
Reply from Josh Pick, Ruoff Mortgage
March 3rd, 2026 09:50 PM
Thank you, Joe! I appreciate you taking the time to do the survey and I'm glad things worked out for Taylor!
Stephanie Moncayo, Ruoff Mortgage has received a review with 5 star rating from Oswaldo
Reply from Owner
March 14th, 2026 10:23 AM
Thank you for the positive rating, Oswaldo. If there's anything else you need, feel free to reach out.
Todo lo que me pidieron fue bien explicado para que era el uso y las forma fueran bien aclarada y lo rapido rápido que fue todo el proceso
Reply from Stephanie Moncayo, Ruoff Mortgage
March 4th, 2026 12:38 AM
Fue un placer ayudarlo con la compra de su vivienda Oswaldo!
Mike Ruiz, Ruoff Mortgage has received a review with 5 star rating from B P
Reply from Owner
August 28th, 2023 04:39 PM
Hi, Jacob. We appreciate the rating and are glad we could provide you with a positive experience!
Working this shift makes communication with those on a regular work schedule but the team did a great job working around it and kept me informed all the way through.
Reply from Mike Ruiz
March 13th, 2026 05:00 PM
It's great to hear that the communication worked well for you despite scheduling challenges, Bidelson. I strive to keep everyone in the loop, and I'm pleased that you felt informed throughout the process. If you have any further needs or questions,...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Branch
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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