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Ruoff Mortgage - NMLS 141868, Fort Wayne, IN

Fort Wayne, IN

4.93

(50,726)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Sat

closed

Sun

closed

Mon

8 AM to 5 PM

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4.93

(50,726)

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5 Star

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Alex was very helpful throughout the whole process. We were able to close just three weeks after having our offer accepted on the home. Alex also helped us understand our different options and how everything works. And we were doing a private...

Reply from Owner

March 15th, 2026 10:21 AM

Ethan, it was a pleasure assisting you, and I'm glad to hear that you found the guidance helpful during your home-buying process. Navigating a private sale can be intricate, and I'm happy to have been able to clarify the steps involved. If...

We had a great experience working with our loan officer, Mike. From start to finish, he made the mortgage process feel clear and manageable. He was always there for us, quick to answer questions, and responsive whenever something came up, whether...

Reply from Michael Shannon

March 16th, 2026 05:39 PM

Thank you for sharing your experience, Shane. I'm pleased to hear that the mortgage process went smoothly for you and that my efforts to provide clarity and responsiveness were helpful. It's important to me that you felt supported and confident...

The experience was seamless and I felt supported by Asheila the whole time!

Reply from Asheila Wright

March 12th, 2026 05:13 PM

Thank you Emily! I enjoy being part of your support team—that’s my goal. I’m especially excited you found the perfect home near all your Clintonville favorites. Being so close to Destination Doughnuts and Seitan's Realm is the icing on the...

Here’s a polished response you could use:The website was very easy to navigate and well organized, which made finding the information I needed simple and quick. Everything was laid out clearly, so the process felt smooth and straightforward...

Reply from Ryan Frantz, Ruoff Mortgage

March 4th, 2026 08:58 PM

Roby,Thank you very much for this awesome feedback. I really appreciate you taking the time to let us know we did so great. Congratulations to you and Kayla. I enjoyed getting to work with you on your home purchase. You both are great people...thx...

The entire process was smooth and we appreciated the extra advice we received about debt consolidation.

Reply from Chelsea Lentes, Ruoff Mortgage

March 4th, 2026 05:09 PM

It's wonderful to hear that the process was smooth for you, Robert, and that the advice on debt consolidation was helpful. If you have any further questions or need assistance in the future, don't hesitate to reach out. Thank you for working...

Good communication

Reply from Brian Huff

March 14th, 2026 05:03 PM

Thanks for highlighting the communication, Ethan. It's important to me that you felt informed every step of the way. If there's ever anything else you need, I'm here to help.

Everyone was great.

Reply from Tony Guinta

March 4th, 2026 08:08 PM

Thank you, Robert. I'm pleased to hear that you had a positive experience with everyone at Ruoff Mortgage. If there's anything else I can assist you with, feel free to reach out.

Whether it was 4am-8pm Brenda would always awnser my questions! Even on her vaction!!!!!

Reply from Brenda Hermes, Ruoff Mortgage

March 10th, 2026 01:21 PM

Thank you so much Carson! It truly was a pleasure to work with you! Feel free to contact me anytime if you have any questions, or need anything in the future! Sincerely, Brenda

We were kept well informed throughout the whole process.

Reply from Tony Guinta

March 4th, 2026 08:08 PM

I appreciate your kind words, Brenda. Keeping you well informed is always my priority, and I'm glad to hear that you felt supported throughout the process. If you ever have more questions or need assistance in the future, please feel free to...

Ryan and Justina were great to work with They got us over the finish line despite unusual circumstances. Thanks.

Reply from Ryan Langley

March 10th, 2026 01:53 PM

We appreciate your positive feedback, Matthew. It's great to know that Ryan and Justina were able to guide you through despite the unusual circumstances. Helping you reach the finish line is what we aim for, and we're glad it was a successful...

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Branch

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Disclaimer

NMLS CONSUMER ACCESS

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