Brenda Hermes, Ruoff Mortgage
Ruoff Mortgage - NMLS 141868
Taylor University
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Brenda was always quick to respond with any questions or concerns we might've had throughout the process . As first time homebuyers it was important that we knew how the process worked. She always made sure we did and was efficient and getting...
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Brenda Hermes, Ruoff Mortgage has received a review with 5 star rating from Landon B
Fantastic communication and made it very easy for me to understand when I was confused!
Everything with our mortgage went really smoothly. All the members of our mortage team (Larry, Janeen, and Brenda) worked together to ensure that when one team member was unavailable, another team member could fill in seamlessly as though we...
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Reply from Brenda Hermes, Ruoff Mortgage
August 17th, 2026 06:04 PM
Josh,
It was such a pleasure to work with you! Thank you so much for your kind words! We all appreciate it!
Brenda
Communication was excellent. We worked with Brenda years ago and found this experience as wonderful as the last. She was always willing to answer our calls over the weekends and evenings when needed.
Reply from Brenda Hermes, Ruoff Mortgage
July 7th, 2026 01:24 PM
Luke,
It was such a pleasure to see and work with you and Michelle! I certainly appreciate your loyalty to me and to Ruoff. I know you will enjoy your new home! Hope to see you again!
Sincerely,
Brenda
The attention to detail and great service
Reply from Brenda Hermes, Ruoff Mortgage
May 21st, 2026 09:18 PM
I appreciate your kind words Justin! It was a pleasure to work with you! :)
Sincerely
Brenda
Communication and explaining things that we didn't understand.
Reply from Brenda Hermes, Ruoff Mortgage
May 21st, 2026 09:22 PM
Dawn,
Thank you for your kinds words! It was certainly a pleasure working with you and Justin.
Hope you enjoy your new home!
Sincerely,
Brenda
I never had to wonder what was next. Brenda made sure I knew exactly where I was in the process, the next step, and the step after that too. She answered every question I had quickly, regardless of what time or day it was.
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Reply from Brenda Hermes, Ruoff Mortgage
April 14th, 2026 09:22 PM
Shayee,
Thank you so much! I appreciate your kind words! I am so glad i got to meet you and I hope you love your new home! I have a feeling you are going to! If any questions pop up, please feel free to call or email anytime!
Nothing to add here
Reply from Brenda Hermes, Ruoff Mortgage
April 3rd, 2026 12:48 PM
Thank you for your positive rating. If you have any specific comments or questions in the future, feel free to reach out.
Brenda and Ruoff made the process as quick and easy as possible!
Reply from Brenda Hermes, Ruoff Mortgage
March 23rd, 2026 04:44 PM
Thank you so much! I truly enjoyed working with both of you again! I appreciate your business so much! :)
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Mortgage Refinance
Specialities
First Time Homebuyers, Refinances, FHA, VA, Conventional, 50+ Years of Experience
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Education
- Taylor University
Positions
- Ruoff Mortgage Company - Loan OfficerJan 5th, 2009 - Current
Addresses and Serving Areas
Primary Serving Area
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS
Awards
Loan Originator of...
Hobbies
- Reading, Boating, Spending time with my family - 22 of us!
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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