

Ruoff Mortgage - NMLS 141868, Fort Wayne, IN
Fort Wayne, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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8 AM to 5 PM
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closed
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closed
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Reviews from Web
Kim Connors went above and beyond to communicate with us! She was so easy to work with and very professional! I felt like I made a freind and miss talking to her every day now!
Reply from Kim Connors, Ruoff Mortgage
March 6th, 2026 05:08 PM
I'm grateful for your kind words, Chelsea. It's great to hear that the communication during our time working together was effective and enjoyable for you. Building connections with clients is something I greatly value. If you ever need assistance...
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An absolute joy to work with
Reply from Owner
March 17th, 2026 07:01 PM
Noah, it's wonderful to hear that your experience was so positive. If there's anything you need in the future, I'm here to help.
Jamie continuously made the process fun and enjoyable
This is our 3rd mortgage with Joel and will be back again. Joel is available for questions whenever we needed. He was clear in communication, and gave accurate information. Very knowledgeable with the process in home ownership mortgage and...
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Reply from Joel Scheer, Ruoff Mortgage
March 9th, 2026 08:40 PM
Your feedback is greatly valued Adam - thank you! It’s satisfying to know that I could assist you effectively with your mortgage needs once again. Clarity and availability are priorities for me, and I'm glad this met your expectations.
Megan was incredibly knowledgeable, patient, and friendly throughout the entire process. She truly went above and beyond to help get my loan approved and worked through every obstacle we encountered along the way. Her dedication and persistence...
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Reply from Owner
March 11th, 2026 03:53 PM
Cybel, we appreciate your kind words about our expertise and dedication during your home buying journey. I am honored to be able to assist so effectively, ensuring a smooth process. Your recommendation means a lot to us, and we're glad you...
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Megan was incredibly knowledgeable, patient, and friendly throughout the entire process. She truly went above and beyond to help get my loan approved and worked through every obstacle we encountered along the way. Her dedication and persistence...
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Reply from Megan King
March 11th, 2026 03:55 PM
Thank you so much for your kin words Dagmar! I am so glad your family found their Forever Home and we could play a small part in it!
The Rouff team was exceptional at communicating throughout each phase of the pre-approval and close-processes, ensuring a relatively worry-free first-time home-buying experience for my wife and me. I highly recommend this team to anyone looking...
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Reply from Jodi Vermillion, Ruoff Mortgage
March 9th, 2026 02:21 PM
Thank you so much for the kind words and review, Dalton! It was an absolute pleasure being a part of this huge milestone in you and your wife's journey! We’re always here if you need anything down the road!! Congrats on your new home!!!
Amy Helmen is the best loan officer in town! She is extremely knowledgeable about her profession and very clearly cares for her clients. She always showed patience with my high maintenance needs and kept me informed along the way and solved...
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Reply from Owner
March 17th, 2026 10:22 AM
Amy, it’s heartening to receive such generous feedback. I'm glad that my knowledge and dedication made a positive impact on your experience. Having the opportunity to assist you with patience and resolve any issues proactively was important...
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It is clear that Amy Helmen is extremely knowledgeable in her profession and actually cares for her clients. MANY times I kept her on the phone about 10 times longer than I should have asking loads of questions and she always showed patience...
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Reply from Amy Helmen, Ruoff Mortgage
March 9th, 2026 07:35 PM
I really appreciate your positive feedback, Amy. No matter how many questions you had I was happy to talk through every scenario and then some. Helping clients like you is what I enjoy most!
Friendly staff. No surprises.
Reply from Gene Cooney
March 16th, 2026 03:28 PM
THANK YOU!! Ensuring a smooth and transparent process is important to us. If you ever need further assistance or have more feedback, don’t hesitate to get in touch.
7541–7550 of 50083
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Branch
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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