Ruoff Mortgage - NMLS 141868, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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8 AM to 5 PM
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closed
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closed
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Reviews from Web
Great customer service, clear consistent communication
Reply from J.D. Powell
March 17th, 2026 07:42 PM
I'm glad you appreciated the customer service and communication, Peyton. Providing clear and consistent support is important to me, and your feedback is appreciated. Thank you for sharing your experience with Ruoff Mortgage.
Cori Drudge, Ruoff Mortgage has received a review with 5 star rating from Rebecca L
Reply from Owner
March 7th, 2026 09:07 PM
Rebecca, I'm glad the whole experience met your expectations. If there's anything further I can assist you with, please don't hesitate to reach out. Thank you for choosing to work with me at Ruoff Mortgage! Feel free to share my contact with...
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the whole experience!
Reply from Cori Drudge, Ruoff Mortgage
March 7th, 2026 09:06 PM
Rebecca, I'm glad the whole experience met your expectations. If there's anything further I can assist you with, please don't hesitate to reach out. Thank you for choosing to work with me at Ruoff Mortgage! Feel free to share my contact with...
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Brenda was amazing, she would anwsers my questions at 4am or 8pm and even on her vacation.
Reply from Owner
March 19th, 2026 03:05 PM
Carson, I'm really glad to hear that my availability made a positive impact on your experience. It's important to me that your questions are addressed whenever you need assistance. If there is anything more I can do for you, please feel free...
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Kim was very transparent throughout the entire process. Provided regular updates with phone calls just to check in and ask if any questions have come up .
Reply from Kim McClurg, Ruoff Mortgage
March 8th, 2026 02:42 PM
I appreciate your feedback, Jared. It's great to know that my transparency and regular updates were helpful for you during the process. Ensuring open communication and being available for any questions you have is always a top priority for...
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Our experience with Ryan Frantz and Ruoff Mortgage was fantastic. From the beginning to the end, the process was smooth, thorough, and enjoyable. We cannot say that about transactions with other mortgage companies in the past. We will definitely...
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Reply from Owner
March 12th, 2026 10:12 AM
Tim,
Congratulations to you and Monica on your new home! So glad Koba Kobakhidze helped you make this deal come together. Grateful that you and Monica letting me play a part in the process with your home financing.
Thank you...really appreciate...
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The communication was amazing. The whole process was so smooth, thorough, and enjoyable. We cannot say that about transactions with other mortgage companies we have had in the past. We will definitely work with Ryan and Ruoff if more mortgage...
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Reply from Ryan Frantz, Ruoff Mortgage
March 7th, 2026 06:28 PM
Monica,Congratulations on your new home in Florida! I am really excited for you and Tim to be able to go down there and enjoy Ft. Myers like our family has. I love your home and location. It is PERFECT! Can't wait til we are all down there...
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Anna was wonderful!
Reply from Anna Pitcock
March 17th, 2026 04:51 PM
Hi Jonathon, Thank you for the kind words! I'm glad to hear that you had a positive experience working with me. If there's anything else I can assist you with, please feel free to let me know.
for
Brittany Green, Ruoff Mortgage
Very quick response time. Brittany responded late at night multiple times and alleviated all our concerns.
Reply from Brittany Green
March 17th, 2026 04:49 PM
Jake, I'm pleased I could be there for you, especially during those late hours, to address your concerns. It's important to me that you felt supported throughout the process. If you have any more questions or need assistance in the future,...
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Commitment To getting the deal done despite certain challenges
Reply from Ryan Langley
March 10th, 2026 01:51 PM
Eda, congratulations on becoming a homeowner! Thank you so much for the trust in helping you across the finish line. You were fantastic to work with during this process
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Branch
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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