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Kim McClurg, Ruoff Mortgage
Senior Loan Officer | NMLS# 770971 | Ruoff Mortgag...

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer...... Show More
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Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
I cant say enough good things about Kim McClurg! She is hands down the best loan officer I have ever worked with! I will be definitely coming back to her for future mortgage loans! She needs a raise.
Reply from Kim McClurg, Ruoff Mortgage
May 27th, 2026 07:44 PM
Thank you, John, for your kind words about my work. I'm very happy to hear that you had such a positive experience and that you plan to return for future mortgage loans. Your feedback means a lot to me!
Basically everything was excellent!
Reply from Kim McClurg, Ruoff Mortgage
May 12th, 2026 07:04 PM
I'm pleased to hear that everything was excellent, Martha! Your positive experience means a lot to me. If you have any more feedback or need assistance in the future, feel free to reach out.
Kim did a great job setting up our loan and helping to communicate our needs to the builder as the building process drug on.
Reply from Kim McClurg
May 12th, 2026 07:05 PM
I'm grateful for your feedback, Lawrence. It's great to know that I could assist with setting up your loan and communicating effectively with the builder during the lengthy process. If you have any more questions or need further assistance,...
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Kim was the best !!
Reply from Owner
April 6th, 2026 08:22 PM
I appreciate your kind words, Nicholas. I'm really glad to know that your experience was so positive. If there's anything more I can assist with, please feel free to reach out anytime.
Awesome communication. Quick with answers.
Reply from Kim McClurg, Ruoff Mortgage
April 6th, 2026 08:23 PM
I appreciate your feedback, Nicholas. I'm glad that my communication met your expectations and that I could provide timely answers. If you need further assistance, please feel free to reach out.
Kim made the mortgage process super easy. She accommodated our schedule and we closed in record time. We will be recommending her to everyone we know. Thank you!
Reply from Owner
March 23rd, 2026 03:47 PM
I'm grateful to hear that you found the mortgage process easy and that I could accommodate your schedule effectively, Robert. Closing in record time is always a great outcome, and I'm glad everything worked smoothly for you. Your willingness...
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Our loan officer Kim met with us immediately. The entire process was amazing due to her knowledge and experience.
Reply from Kim McClurg, Ruoff Mortgage
March 23rd, 2026 03:47 PM
I'm glad to hear that you found the process with me to be smooth and efficient, Robert. Having the opportunity to meet with you promptly and guide you through the steps with my experience is something I value. If any further questions or needs...
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Kim McClurg, Ruoff Mortgage has received a review with 5 star rating from Randy B
Reply from Owner
March 23rd, 2026 03:48 PM
I appreciate the positive rating, Randy. Thank you for your trust and support. If you ever have questions or need assistance in the future, feel free to reach out.
Kim was absolutely a tremendous help with helping me to secure my loan and extremely knowledgeable about any questions I had. Her kindness and understanding of the struggles I incurred during this stressful time was heaven sent. Her knowledge...
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Reply from Kim McClurg, Ruoff Mortgage
March 16th, 2026 01:08 PM
Randy, I deeply appreciate your generous words. It was truly my goal to alleviate any stress and make the loan process as smooth as possible for you. I'm glad that my assistance and understanding could offer some comfort during a challenging...
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Kim was very transparent throughout the entire process. Provided regular updates with phone calls just to check in and ask if any questions have come up .
Reply from Kim McClurg, Ruoff Mortgage
March 8th, 2026 02:42 PM
I appreciate your feedback, Jared. It's great to know that my transparency and regular updates were helpful for you during the process. Ensuring open communication and being available for any questions you have is always a top priority for...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
Products & Services
Mortgage Loan Officer
Home Renovation Loan
Specialities
Purchase of primary residence, second homes and investment properties.
Rate and term and cash out Refinancing.
First time buyer programs.
MSHDA Down Payment Assistance programs
Construction Programs
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/850
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Positions
- Ruoff Mortgage Co - Senior Loan OfficerMay 31st, 2023 - Current
- Mortgage 1 Jackson - Sr Loan OfficerJan 1st, 2012 - May 30th, 2023
Memberships
- Jackson Association of Realtors
Addresses and Serving Areas
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- 770971
Awards
Achievements
- Top MSHDA Lender in the state of Michigan
- Served as President for BNI
- Served as Affiliate Member for JAAR
Hobbies
- Enjoying time on the lake.
- Golfing with family.
- Travels with my husband.
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Additional Information
Payment Methods
- Credit Card
- Debit Card
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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