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Anna Pitcock, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 523 Wellington Way, Lexington, Kentucky, 40503
Telephone: +1-270-589-8260
Rating: 4.97

Senior Loan Officer | NMLS# 651913 | Ruoff Mortgag...

Ruoff Mortgage - Lexington

4.97

(262)

Mortgage

Mortgage Loan Officer

Contact Info

(270) 589-8260

Lexington, KY

https://www.ruoff.com/AnnaPitcock

Location & Business Hours

Business Hours

Fri

24 hours

Sat

24 hours

Sun

24 hours

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4.97

(262)

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Anna was amazing to work with. Communication was open, clear, timely & honest. A level of trust was easily established due to diligence, work ethic and professionalism shown. She easily proves herself as a reliable loan officer. Also, connecting...

Reply from Owner

July 1st, 2024 02:44 PM

Thank you so much for taking the time to leave this excellent review, Justin. I'm thrilled that you found our communication open, clear, timely, and honest. I always strive to create a level of trust with my clients through diligence and professionalism,...

Communication was excellent! Clear, open, timely & honest. A level of trust was easily established due to diligence, work ethic and professionalism shown. Anna proved herself as a reliable loan officer. Connecting with us both personally and...

Reply from Anna Pitcock, Ruoff Mortgage

July 1st, 2024 02:44 PM

I am absolutely thrilled to hear such great feedback, Justin! It was my pleasure to work with you on your mortgage. I strive for transparency and trust in all my dealings and it's wonderful to know that you felt that during our collaboration....

Anna communicated quickly and often. The whole team reached out with any details needed to make for a smooth transition. I felt like my family was cared for through the whole process. Having a new baby during the process was a huge challenge,...

Reply from Anna Pitcock, Ruoff Mortgage

June 10th, 2024 03:41 PM

Thank you so much for your kind words, Allen. It was truly a pleasure to work with you during this process. I understand that having a new baby during the process could have made things more challenging but I'm glad to hear that our team was...

Excellent communication!

Reply from Owner

October 19th, 2026 02:26 PM

Tucker, I'm glad to hear that you appreciated the communication. Thank you for choosing Ruoff Mortgage!

From start to finish the communication was excellent. There were no surprises and we always knew exactly what was needed. No surprises and Anna explained everything without confusion!

Reply from Anna Pitcock, Ruoff Mortgage

October 19th, 2026 02:25 PM

Tucker, I'm glad to hear that the communication was excellent throughout the process and that everything was clearly explained. It's important to me that you felt informed and at ease every step of the way with Ruoff Mortgage. Thank you for...

Anna Pitcock was amazing! She helped us throughout the entire process, made sure we were educated and informed, and provided around the clock assistance and guidance. She provided us with step-by-step instructions around-the-clock assistance....

Reply from Owner

October 19th, 2026 02:25 PM

Cameron, I'm glad to know that you felt supported and informed throughout the process. It was a pleasure to assist you and ensure everything went smoothly. Thank you for your kind recommendation and for choosing Ruoff Mortgage!

Anna Pitcock was amazing! She helped us throughout the entire process, made sure we were educated and informed, and provided around the clock assitance and guidance. She provided us with step-by-step instructionsaround-the-clock assistance....

Reply from Anna Pitcock, Ruoff Mortgage

October 19th, 2026 02:24 PM

Cameron, I'm glad to hear that you felt supported and informed throughout the process with my help. Providing around-the-clock assistance and guidance is something I strive for, and I'm pleased to know it made a difference for you. Thank you...

Anna was wonderful to work with! She was quick to respond when we needed her and explained the process very well. We were very happy with our experience and would 100% use her again!

Reply from Anna Pitcock, Ruoff Mortgage

October 16th, 2026 05:03 PM

Courtney, I'm glad to know that you were happy with your experience and found my explanations clear. It was a pleasure assisting you through the process at Ruoff Mortgage, and I look forward to the opportunity to work with you again in the...

Thank you Anna and the Ruoff Team for all of your assistance in making this dream a reality. You all were wonderful.

Reply from Anna Pitcock, Ruoff Mortgage

October 16th, 2026 05:03 PM

Hector, I'm happy to hear that the support from me and the Ruoff Mortgage team helped make your dream a reality. Thank you for taking the time to share your experience.

Absolutely couldn’t be happier with the way Anna helped us on our home journey , she made it easier and was always available for calls or texts, she made everything understandable! The closing day was an absolute blast and she made that feel...

Reply from Owner

October 16th, 2026 05:04 PM

Stachia, I'm glad to hear that your home journey was made easier with my assistance. It's important to me that the process is understandable and that I'm available whenever needed. I'm also pleased that the closing day at Ruoff Mortgage was...

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About

Additional Licenses: NMLS# 651913 | KY - MC327171. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Specialities

VA Loans

Kentucky Housing Corporation Products

FHA Loans

USDA Loans

Residential Mortgage Lending

Home Financing Consulting