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Anna Pitcock, Ruoff Mortgage - Senior Loan Officer | NMLS# 651913 | Ruoff Mortgage NMLS# 141868 in Lexington, KY
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Anna Pitcock, Ruoff Mortgage

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Senior Loan Officer | NMLS# 651913 | Ruoff Mortgag...

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Additional Licenses: NMLS# 651913 | KY - MC327171. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major... Show More
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Location & Business Hours
Business Hours
Mon
9 AM to 5 PM
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
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Reviews from Web
  • google
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    Justin H
    Posted on June 28th, 2024 05:12 PM
    Anna was amazing to work with. Communication was open, clear, timely & honest. A level of trust was easily established due to diligence, work ethic and professionalism shown. She easily proves herself as a reliable loan officer. Also, connecting...
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    Reply from Owner
    July 1st, 2024 02:44 PM
    Thank you so much for taking the time to leave this excellent review, Justin. I'm thrilled that you found our communication open, clear, timely, and honest. I always strive to create a level of trust with my clients through diligence and professionalism,...
    read more
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    Justin K H
    Richmond, KY
    Posted on June 28th, 2024 05:10 PM
    Communication was excellent! Clear, open, timely & honest. A level of trust was easily established due to diligence, work ethic and professionalism shown. Anna proved herself as a reliable loan officer. Connecting with us both personally and...
    read more
    Reply from Anna Pitcock, Ruoff Mortgage
    July 1st, 2024 02:44 PM
    I am absolutely thrilled to hear such great feedback, Justin! It was my pleasure to work with you on your mortgage. I strive for transparency and trust in all my dealings and it's wonderful to know that you felt that during our collaboration....
    read more
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    Allen B
    Harrodsburg, KY
    Posted on June 7th, 2024 09:19 AM
    Anna communicated quickly and often. The whole team reached out with any details needed to make for a smooth transition. I felt like my family was cared for through the whole process. Having a new baby during the process was a huge challenge,...
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    Reply from Anna Pitcock, Ruoff Mortgage
    June 10th, 2024 03:41 PM
    Thank you so much for your kind words, Allen. It was truly a pleasure to work with you during this process. I understand that having a new baby during the process could have made things more challenging but I'm glad to hear that our team was...
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    Seth A H
    Lexington, KY
    Posted on August 23rd, 2026 12:55 PM
    Anna was great!
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    Justin S
    Posted on August 18th, 2026 03:08 PM
    Anna Pitcock, Ruoff Mortgage has received a review with 5 star rating from Justin S
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    Terri B
    Posted on August 15th, 2026 03:48 AM
    We truly could not have asked for a better loan officer than Anna Pitcock! As first-time homebuyers, we went into this process knowing very little about mortgages or what to expect. From our very first meeting, Anna made us feel like we were...
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    Terri K B
    Versailles, KY
    Posted on August 15th, 2026 03:46 AM
    As first-time homebuyers, we walked into our first meeting with very little knowledge of the mortgage or home-buying process and, honestly, didn’t even know all of the questions we should be asking yet. Anna changed that from day one.Our very...
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  • Encompass
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    Katherine B
    Hazard, KY
    Posted on August 14th, 2026 03:16 PM
    Everythin! Anna was spectacula!
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    Elaine F C
    Smilax, KY
    Posted on August 14th, 2026 03:12 PM
    Customer service in every form.
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    Christopher L D
    Versailles, KY
    Posted on August 14th, 2026 03:10 PM
    Anna is the best and so professional! She does everything on the back end that way her client has little to do and Anna is so transparent in relaying information regarding the loan or anything pertaining to it!
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    About
    Additional Licenses: NMLS# 651913 | KY - MC327171. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Specialities
    VA Loans
    Kentucky Housing Corporation Products
    FHA Loans
    USDA Loans
    Residential Mortgage Lending
    Home Financing Consulting
    Jumbo Loans
    Refinancing
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    What is the Search Rank Score®?
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    Positions
    • Ruoff Mortgage - Senior Mortgage Advisor
      Jan 9th, 2023 - Current
    Memberships
    • Mortgage Bankers Association of the Bluegrass
    • Realtor Community Housing Foundation
    • YPN of the Bluegrass Realtors Association
    • View All
    Addresses and Serving Areas

    Year Started

    2015

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 651913
    • KY - MC327171
    Gallery
    Anna Pitcock, Ruoff Mortgage - Gallery Photo
    Anna Pitcock, Ruoff Mortgage - Gallery Photo
    Anna Pitcock, Ruoff Mortgage - Gallery Photo
    Anna Pitcock, Ruoff Mortgage - Gallery Photo
    Anna Pitcock, Ruoff Mortgage - Gallery Photo
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    Achievements
    • Branch Originator of the Year 2023
    • Branch Originator of the Year 2024
    Hobbies
    • Raising chickens
    • Kayaking and anything outdoors
    • Gardening - growing vegetables and flowers
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    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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