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Anna Pitcock, Ruoff Mortgage
Senior Loan Officer | NMLS# 651913 | Ruoff Mortgag...

Additional Licenses: NMLS# 651913 | KY - MC327171.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major... Show More
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Business Hours
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24 hours(Open now)
Thu
24 hours
Fri
24 hours
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Reviews from Web
Anna was amazing to work with. Communication was open, clear, timely & honest. A level of trust was easily established due to diligence, work ethic and professionalism shown. She easily proves herself as a reliable loan officer. Also, connecting...
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Reply from Owner
July 1st, 2024 02:44 PM
Thank you so much for taking the time to leave this excellent review, Justin. I'm thrilled that you found our communication open, clear, timely, and honest. I always strive to create a level of trust with my clients through diligence and professionalism,...
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Communication was excellent! Clear, open, timely & honest. A level of trust was easily established due to diligence, work ethic and professionalism shown. Anna proved herself as a reliable loan officer. Connecting with us both personally and...
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Reply from Anna Pitcock, Ruoff Mortgage
July 1st, 2024 02:44 PM
I am absolutely thrilled to hear such great feedback, Justin! It was my pleasure to work with you on your mortgage. I strive for transparency and trust in all my dealings and it's wonderful to know that you felt that during our collaboration....
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Anna communicated quickly and often. The whole team reached out with any details needed to make for a smooth transition. I felt like my family was cared for through the whole process. Having a new baby during the process was a huge challenge,...
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Reply from Anna Pitcock, Ruoff Mortgage
June 10th, 2024 03:41 PM
Thank you so much for your kind words, Allen. It was truly a pleasure to work with you during this process. I understand that having a new baby during the process could have made things more challenging but I'm glad to hear that our team was...
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Wonderful!!
Reply from Owner
October 6th, 2026 06:13 PM
Geraldine, I'm glad to hear that you had a wonderful experience. Thank you for trusting me and Ruoff Mortgage with your needs!
Anna was great!!!
Reply from Anna Pitcock, Ruoff Mortgage
October 6th, 2026 06:12 PM
John, I'm happy to know you had a great experience. Thank you for choosing Ruoff Mortgage and for your kind words!
Anna Pitcock, Ruoff Mortgage has received a review with 5 star rating from Josh W
Always available and knowledgeable about answering questions.
Reply from Anna Pitcock, Ruoff Mortgage
October 6th, 2026 06:12 PM
Joshua, I'm happy to know that my availability and knowledge were helpful to you during the process. Thank you for trusting me and Ruoff Mortgage with your questions.
Anna was the best , she was always available and explained everything, she really made this process possible and the closing day was so much fun !!
Reply from Anna Pitcock, Ruoff Mortgage
October 6th, 2026 06:11 PM
Stachia, I'm glad to hear that I could make the process enjoyable and that the closing day was fun for you. Thank you for choosing Ruoff Mortgage and allowing me to assist you!
Clear communication, easy to navigate technology and overall great service!
Reply from Anna Pitcock
October 1st, 2026 04:22 PM
Isaiah, I'm pleased to hear that you found the communication clear and the technology easy to navigate. Thank you for allowing me to be part of your journey with Ruoff Mortgage.
We had a wonderful closing at Ruoff Mortgage because of Anna! Throughout the entire process she was efficient, available for questions, and so helpful in guiding us while completing our loan application. It was truly seamless.We admire her...
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Reply from Owner
September 14th, 2026 09:13 AM
Brenda, I'm grateful for your kind words and happy to hear that the closing day was special for your family. It's wonderful to know that my efforts in guiding you through the loan application process were helpful and made the experience seamless....
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About
Additional Licenses: NMLS# 651913 | KY - MC327171.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
VA Loans
Kentucky Housing Corporation Products
FHA Loans
USDA Loans
Residential Mortgage Lending
Home Financing Consulting
Jumbo Loans
Refinancing
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Positions
- Ruoff Mortgage - Senior Mortgage AdvisorJan 9th, 2023 - Current
Memberships
- Mortgage Bankers Association of the Bluegrass
- Realtor Community Housing Foundation
- YPN of the Bluegrass Realtors Association
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2015
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 651913
- KY - MC327171
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Achievements
- Branch Originator of the Year 2023
- Branch Originator of the Year 2024
Hobbies
- Raising chickens
- Kayaking and anything outdoors
- Gardening - growing vegetables and flowers
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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