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Anna Pitcock, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 523 Wellington Way, Lexington, Kentucky, 40503
Telephone: +1-270-589-8260
Rating: 4.97

Senior Loan Officer | NMLS# 651913 | Ruoff Mortgag...

Ruoff Mortgage - Lexington

4.97

(249)

Mortgage

Mortgage Loan Officer

Contact Info

(270) 589-8260

Lexington, KY

https://www.ruoff.com/AnnaPitcock

Location & Business Hours

Business Hours

Wed

24 hours

Thu

24 hours(Open now)

Fri

24 hours

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4.97

(249)

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Anna was amazing to work with. Communication was open, clear, timely & honest. A level of trust was easily established due to diligence, work ethic and professionalism shown. She easily proves herself as a reliable loan officer. Also, connecting...

Reply from Owner

July 1st, 2024 02:44 PM

Thank you so much for taking the time to leave this excellent review, Justin. I'm thrilled that you found our communication open, clear, timely, and honest. I always strive to create a level of trust with my clients through diligence and professionalism,...

Communication was excellent! Clear, open, timely & honest. A level of trust was easily established due to diligence, work ethic and professionalism shown. Anna proved herself as a reliable loan officer. Connecting with us both personally and...

Reply from Anna Pitcock, Ruoff Mortgage

July 1st, 2024 02:44 PM

I am absolutely thrilled to hear such great feedback, Justin! It was my pleasure to work with you on your mortgage. I strive for transparency and trust in all my dealings and it's wonderful to know that you felt that during our collaboration....

Anna communicated quickly and often. The whole team reached out with any details needed to make for a smooth transition. I felt like my family was cared for through the whole process. Having a new baby during the process was a huge challenge,...

Reply from Anna Pitcock, Ruoff Mortgage

June 10th, 2024 03:41 PM

Thank you so much for your kind words, Allen. It was truly a pleasure to work with you during this process. I understand that having a new baby during the process could have made things more challenging but I'm glad to hear that our team was...

We had a wonderful closing at Ruoff Mortgage because of Anna! Throughout the entire process she was efficient, available for questions, and so helpful in guiding us while completing our loan application. It was truly seamless.We admire her...

Reply from Owner

September 14th, 2026 09:13 AM

Brenda, I'm grateful for your kind words and happy to hear that the closing day was special for your family. It's wonderful to know that my efforts in guiding you through the loan application process were helpful and made the experience seamless....

Anna is the best loan officer. She has been great throughout the process of buying my house.

Reply from Owner

September 10th, 2026 09:19 AM

Juliana, I'm grateful for your kind words and am pleased to know that I could support you throughout the home-buying process. Thank you for choosing me at Ruoff Mortgage!

Communication

Reply from Anna Pitcock

September 9th, 2026 10:15 PM

Juliana, I appreciate your feedback on the communication. Thank you for trusting me with your mortgage needs at Ruoff Mortgage!

Communication

Reply from Anna Pitcock

September 9th, 2026 10:14 PM

Shaw, I'm glad to know that communication met your expectations. Thank you for the positive feedback and for choosing me at Ruoff Mortgage!

We have never been to a closing as warm & welcoming! Anna made this so special! Everything was organized and with attention to every single detail! She made this a very special & memorable day! This could have been a stressful experience, instead...

Reply from Anna Pitcock, Ruoff Mortgage

September 4th, 2026 07:32 PM

Brenda, I'm truly grateful for your kind words and am so happy to hear that the closing felt warm and welcoming for you and your family. It's wonderful to know that my efforts made the process enjoyable and memorable. Your appreciation for...

This is by far the bedt closing we were ever part of!! Anna was excellent from start to stop handling our loan.

Reply from Anna Pitcock, Ruoff Mortgage

September 4th, 2026 05:45 PM

James, I'm pleased to hear that you found this to be the best closing you’ve experienced. Your kind words about my handling of your loan are truly appreciated. Thank you for trusting me and Ruoff Mortgage with your needs!

Anna was great!

Reply from Anna Pitcock, Ruoff Mortgage

September 2nd, 2026 12:56 PM

Seth, I appreciate your kind words and am happy to know you had a positive experience. Thank you for choosing me and Ruoff Mortgage!

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About

Additional Licenses: NMLS# 651913 | KY - MC327171. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Specialities

VA Loans

Kentucky Housing Corporation Products

FHA Loans

USDA Loans

Residential Mortgage Lending

Home Financing Consulting