Ruoff Mortgage - NMLS 141868, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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8 AM to 5 PM
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closed
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closed
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Reviews from Web
Cheryl was phenomenal and we will recommend her to anyone as someone recommended her to us! She helped us navigate some semi unique situations while changing jobs during the loans process and greatly appreciate her optimism and honesty.
Reply from Owner
March 23rd, 2026 04:36 PM
Thank you, Bonnie, for your kind words. I'm glad I could assist you through the loan process and address the unique situations you faced. Your appreciation means a lot, and I'm here if you ever need further assistance.
Cheryl was phenomenal and we will recommend her to anyone as someone recommended her to us!
Reply from Cheryl Wooster
March 20th, 2026 02:51 PM
I'm pleased that your experience was so positive, Bonnie. Your willingness to recommend me to others is greatly appreciated. If there's ever anything else I can assist you with, please feel free to get in touch.
Matt Koch, Ruoff Mortgage has received a review with 5 star rating from Xochitl L
Reply from Owner
March 21st, 2026 10:11 AM
Thank you for the positive rating, Xochitl. I appreciate your support.
Matt was awesome, he and his assistant Jimmy were always very attentive in any concerns or questions i had. They reached out daily in the process of getting my home loan. They were clear on their intentions and very professional.
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Reply from Matt Koch
March 10th, 2026 09:38 PM
We're glad to hear about your positive experience with Matt and Jimmy, Fernando. It's important to us that you felt attentively supported and clearly informed throughout your home loan process. Professionalism and consistent communication are...
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Mike Ruiz, Ruoff Mortgage has received a review with 5 star rating from Sam M
Reply from Owner
March 23rd, 2026 03:26 PM
I truly appreciate your positive rating, Sam. If any questions arise or you need further assistance in the future, feel free to reach out. Thank you for choosing Ruoff Mortgage.
A lot of issues but we got them handled and dealt with on time
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Ruoff Mortgage - Carmel
Ruoff Mortgage - Carmel has received a review with 5 star rating from Nick S
Reply from Owner
March 23rd, 2026 03:43 PM
I appreciate the positive rating, Nick. Thank you!
Zach was very responsive and transparent throughout the entire process he was great working with us as first time homebuyers and striking a balance of keeping the process moving while teaching us and ensuring we were informed along the way
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Reply from Zach Weddle, Ruoff Mortgage
May 14th, 2026 06:54 PM
helping first time home buyers is my specialty and something I love to do!
Brenda was key to this level of customer satisfaction, she was the right amount of respectfully following up to ensure this refinance was timely and very informative of the breakdown of information. She makes you feel empowered based on the...
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Reply from Brenda Hermes
April 14th, 2026 09:24 PM
Tyler,
Thank you so much for your nice review! I think it's the nicest one I have ever received! I appreciate the time you took to do this! Feel Free to call anytime if you have any questions!
Sincerely,
Brenda
Great mortgage company made getting a house super simple and understandable.
Reply from Owner
April 7th, 2026 12:00 AM
It's great to hear that the process felt simple and understandable for you, Steven. Making home buying as straightforward as possible is important to me. Should you have any more questions or need support in the future, please feel free to...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Branch
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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