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Ruoff Mortgage - NMLS 141868, Fort Wayne, IN

Fort Wayne, IN

4.93

(50,047)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Fri

8 AM to 5 PM

Sat

closed

Sun

closed

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4.93

(50,047)

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5 Star

97%

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Kim was phenomenal throughout the entire refinance process. She took the time to explain everything in terms we could understand and kept us informed of everything that was going on. She completed our refinance request in 3 weeks from start...

Reply from Owner

April 2nd, 2026 07:37 PM

I'm truly grateful for your kind words, . It was a pleasure assisting you through the refinance process and ensuring everything was clear and manageable. Your recommendation means a lot to me, and I'm delighted that the process was smooth and...

Doug Carroll and his assistant Lorissa were absolutely outstanding throughout our entire loan process. This was our fourth time working with Doug, and once again, he exceeded every expectation we had.Doug is incredibly knowledgeable, responsive,...

Reply from Owner

April 1st, 2026 02:33 PM

Thanks so much Leith! Having helped your family with four home loans since 2015, we truly value the long-term relationship we’ve built. As a mortgage loan officer in Fort Wayne, my goal is to provide that same knowledgeable and seamless experience...

Reply from Doug Carroll, Ruoff Mortgage

March 31st, 2026 07:20 PM

It is such an honor to work with you and Katie again! Having helped your family with four home loans now since 2015, we truly value the long-term relationship we’ve built. My goal is to provide that same knowledgeable and seamless experience...

Dave is extremely knowledgable and ensured all questions were answered to our understanding. He was easily accessible, professional, and kind, regardless of the circumstances surrounding the communication. Dave helped facilitate smooth transitions...

Reply from Dave Leightner

April 10th, 2026 06:36 PM

Morgan, it's rewarding to hear that you felt well-supported and that your questions were clearly addressed throughout the process. Being accessible and ensuring smooth transitions during such an important undertaking is something I strive for...

Communication

Reply from Shannon Ryan, Ruoff Mortgage

March 31st, 2026 10:17 PM

Andrew and Taylor, it was nice to work with you AGAIN to buy your next home. So smooth and easy! Enjoy making new memories there!

Scott and Tom were always accessible to us and were determined to get us through the process with no headache on our end. We were first time home buyers and appreciated the guidance Scott gave us through this process. So happy we decided to...

Reply from Owner

April 2nd, 2026 04:38 PM

I'm truly pleased that the process felt headache-free for you, Justin. Guiding first-time home buyers like yourself is something I take pride in, and I'm glad to know my support was helpful. If there's anything more you need or questions you...

Scott and Tom were always accessible to us and we're determined to get us through the process with no headache on our end. So happy we decided to use Ruoff.

Reply from Scott Phegley

March 31st, 2026 06:09 PM

It's great to hear that the process went smoothly for you, Justin. Being accessible and making the experience as stress-free as possible are important to me. I'm glad that choosing Ruoff was a positive decision for you. If you have any further...

Roger was phenomenal from start to finish, we could never repay him for what he has done for us .

Reply from Roger Maxwell

April 10th, 2026 05:21 PM

Thank you for sharing your kind words, Kristyn. I'm glad my support made a meaningful difference for you. It was a pleasure to work with you from beginning to end. Should you need anything else in the future, I’m always here to help.

10/10 would highly recommend for your next home home purchase! everyone at ruoff is so friendly and flexible! Gene and Lori thank you!!!

Reply from Owner

April 13th, 2026 07:03 PM

Noah, I'm grateful for your recommendation and your kind words about Ruoff. It's appreciated to hear that you found our team friendly and flexible. Lori and I are thankful for the opportunity to assist with your home purchase!

Gene was fantasti! communication was 10/10 and Lori was great also! Everything went smooth even with switch from USDA to FHA. thank you so much for getting us this home!

Reply from Gene Cooney

April 10th, 2026 05:01 PM

Noah, it's wonderful to hear that you had such a positive experience during the process. Navigating the switch from USDA to FHA can be complex, and I'm glad both communication and teamwork, with Lori's help as well, made things go smoothly...

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Branch

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Disclaimer

NMLS CONSUMER ACCESS

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