

Ruoff Mortgage - NMLS 141868, Fort Wayne, IN
Fort Wayne, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
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8 AM to 5 PM(Open now)
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closed
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closed
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Reviews from Web
Scott was quick to answer any questions I had, walked me through any issues or hold ups, and made sure to get back to me within the hour if he wasn't able to answer my call. 10/1
Reply from Scott Phegley, Ruoff Mortgage
April 2nd, 2026 04:38 PM
Thank you, Christopher, for sharing your experience. I'm pleased that my approach helped you navigate any issues and that I was able to respond promptly to your questions. If there's anything more I can do to assist you in the future, feel...
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Anna worked tirelessly to get us the best deal possible. She was always friendly, knowledgable, PATIENT, and accessible. We would recommend Anna to anyone
Reply from Anna Pitcock
April 13th, 2026 03:52 PM
Thank you for your kind words, Patrick. I'm happy to hear that you appreciated my efforts and found me accessible and patient throughout the process. If there's anything more I can do for you or anyone you know, please don't hesitate to reach...
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Working with Dwight truly made all the difference. He is absolutely on top of his game. His communication was clear, consistent, and always timely, which kept everything running smoothly from start to finish. I was extremely well informed throughout...
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Reply from Dwight George, Ruoff Mortgage
April 2nd, 2026 04:25 PM
I'm truly pleased to hear about your positive experience, BJ. Ensuring a smooth and stress-free process is always my goal, and I'm glad my efforts have met your expectations. It was a pleasure working with you and accommodating your needs throughout...
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I have no comment at this time.
Reply from Karen Zank
October 10th, 2026 04:17 PM
Thank you for taking the time to leave a rating, Kristina. If there's anything you'd like to discuss or if you have any questions in the future, please feel free to reach out.
Refinancing our mortgage and the entire process was smooth, all help received from Jeff and everyone else involved was prompt and helpful. Had no issues, would absolutely recommend to anyone looking for a mortgage to go through this team.
Reply from Jeff Hammel, Ruoff Mortgage
April 2nd, 2026 03:44 PM
I'm grateful for your kind words, Logan. As always, you were fantastic to work with and happy we got you locked in at such a low rate.
Communication with my loan officer was quick and efficient. She answered any and all questions that I had about the process.
Reply from Ellen Vance, Ruoff Mortgage
April 2nd, 2026 03:21 PM
Shane, we are so happy for you that you found the perfect spot! it was a pleasure helping you and look forward to doing it again when you are ready to move on up! :)
Very professional and friendly
Reply from Kevin Pritchard, Ruoff Mortgage
April 2nd, 2026 04:10 PM
thanks Donna, I was very happy to help. if you have any questions, please let me know
Dawn McCarty Hoppes has received a review with 5 star rating from Cat F
Reply from Owner
April 13th, 2026 02:29 PM
Thank you, Cat, for the perfect rating! I'm pleased to know you had a positive experience with Ruoff Mortgage. If there's anything more I can do for you, just let me know.
Dawn is my go-to for all of mine & my client's mortgage needs!
Reply from Dawn Hoppes
April 13th, 2026 01:08 PM
I'm grateful to be your go-to for both your personal and your clients' mortgage needs, Catherine. It's appreciated to know that you trust me with such important decisions. If there's ever anything more I can do to assist, please don't hesitate...
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Genna’s a rock star! She understood my perspective, answered all my questions and addressed issues I hadn’t thought of. She helped make buying my home an easy experience.
Reply from Owner
April 13th, 2026 08:16 PM
Mary, I’m grateful for your kind words and am so happy to hear that you had a good experience with your home purchase. It was my pleasure to assist you and ensure everything went smoothly. Thank you for trusting me with this important step!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Branch
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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