Ruoff Mortgage - NMLS 141868, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
closed
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Reviews from Web
Karen made it easy and dumbed things down when they didn't make sense.
Reply from Karen Zank
October 5th, 2026 08:23 PM
I'm pleased to know that I could simplify the process for you, Dustin. At Ruoff Mortgage, making things clear and understandable is important to our team, and I'm glad I could help.
He was real easy to get ahold of and very friendly. I would recommend him to any one!!
Reply from Ryan Vannatter
October 5th, 2026 08:13 PM
I'm pleased to hear that you found me easy to reach and friendly, Karen. Thank you for recommending me; it's great to know I could offer a positive experience during your time with Ruoff Mortgage.
We couldn’t be more grateful for our loan agent Donnie and everything he did to help us get to the closing table! From the very beginning, he went above and beyond to make sure we understood every step of the process and took the time to answer...
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Reply from Owner
September 29th, 2026 03:30 PM
Renee, I'm truly grateful for your kind words and am so pleased that I could assist you throughout your home-buying journey. It was important to me that you felt supported and informed every step of the way. Buying a home can indeed be challenging,...
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It was quick and the team made every attempt to be accommodating.
Reply from Doug Carroll, Ruoff Mortgage
September 22nd, 2026 10:25 PM
Tom and Jane, thank you very much for taking the time to leave this 5-star review! It was a pleasure helping you and meeting you at the closing. It's always our goal at Ruoff and with the Carroll Team especially, to get these loans done quickly...
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Scott was so wonderful to work with on our loan application. He was very thorough and attentive. He answered any questions we had! Would highly recommend him.
Reply from Scott Kieffner, Ruoff Mortgage
September 22nd, 2026 09:58 PM
Derek, I'm glad to hear that you found my assistance with your loan application thorough and attentive. It's great to know that I could answer all your questions and make the process smoother for you. Thank you for recommending me to others...
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Man what a lender this dude is!!!
From hiccups being handled, thorough communication and transparency, and closing the house easy! Warren is a beast! 10 Stars!
Reply from Warren Winburn, Ruoff Mortgage
October 2nd, 2026 08:12 PM
TK, I'm glad to hear that you had such a positive experience with me as your lender. It's always my goal at Ruoff Mortgage to handle any challenges smoothly and ensure clear communication throughout the process. Thank you for your kind words!...
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Communication and i loved the checklists to completed needed items
Reply from Kelsey Dunbar, Ruoff Mortgage
September 26th, 2026 04:32 PM
Thank you Kayla for your survey. Every response helps me to continue to work towards my customer service and continued improvement with future clients!
Rene Mullen, Ruoff Mortgage has received a review with 5 star rating from Brent J
Reply from Owner
October 5th, 2026 05:04 PM
Brent, thank you for the positive rating! I'm grateful to have had the opportunity to assist you at Ruoff Mortgage.
Mandy went above in explaining how to process all the paperwork
Reply from Mandy Harris, Ruoff Mortgage
September 23rd, 2026 01:13 PM
Melissa, Thank you so much for the kind words! It was truly a pleasure working with you. I know there can be a lot of paperwork and moving parts when buying a home, so I’m always happy to take the time to explain everything and make sure you...
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I had an awesome experience with Rene. She was on top of her game never let me down when I needed her. She was there every single time. It was a wonderful experience so glad I got with Rene. I would highly recommend her to someone else. Have...
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Reply from Rene Mullen
October 2nd, 2026 06:57 PM
Brent, I'm pleased to know that you had a wonderful experience with me at Ruoff Mortgage. It's great to hear that I could be there for you whenever needed. Thank you for your recommendation, and have a blessed day as well!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Branch
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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