Kelsey Dunbar, Ruoff Mortgage
Loan Officer | NMLS# 543514 | Ruoff Mortgage NMLS#...
Additional Licenses: NMLS# 543514.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and s... Show More
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9 AM to 5 PM
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9 AM to 5 PM
Sun
9 AM to 5 PM
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Reviews from Web
I appreciated the quick and clear communication.
Reply from Kelsey Dunbar, Ruoff Mortgage
October 26th, 2026 06:23 PM
Thank you for the feedback. I hope you are enjoying your new build home and getting settled in.
Kelsey Dunbar, Ruoff Mortgage has received a review with 5 star rating from Matt S
Reply from Owner
October 9th, 2026 03:50 PM
Matt, thank you for the perfect rating! I'm glad I could help with your experience at Ruoff Mortgage.
She was very knowledgeable and helped break down each step it went so smooth Im still can't believe it was so fast and easy we seriously can't thank you enough
Reply from Kelsey Dunbar, Ruoff Mortgage
October 8th, 2026 04:41 PM
Matthew, I'm glad to hear that my knowledge and guidance helped make the process smooth and easy for you. It's wonderful to know that your experience with Ruoff Mortgage was fast and seamless. Thank you for your kind words!
Kelsey Dunbar, Ruoff Mortgage has received a review with 5 star rating from Ashley S
Reply from Owner
October 8th, 2026 04:27 PM
Ashley, thank you for your positive rating! I'm glad to have been a part of your experience with Ruoff Mortgage.
Kelsey was knowledgeable and answered all of our questions and concerns with detail! Kelsey communicated throughout the process and was quick to reply through email and phone calls. I felt confident in our choices due to the information that...
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Reply from Kelsey Dunbar, Ruoff Mortgage
September 26th, 2026 04:34 PM
Thank you Ashley, I appreciate your kind words and it was a pleasure helping you both navigate thru this process!
Communication and i loved the checklists to completed needed items
Reply from Kelsey Dunbar, Ruoff Mortgage
September 26th, 2026 04:32 PM
Thank you Kayla for your survey. Every response helps me to continue to work towards my customer service and continued improvement with future clients!
Kelsey was very informativec, quick to respond to my numerous questions and emails. She did a fabulous job of calming me down
Reply from Kelsey Dunbar
September 18th, 2026 03:17 PM
Jennifer, I'm pleased to know that I could help by providing information and responding quickly to your questions. It's great to hear I was able to calm your concerns during the process with Ruoff Mortgage.
Kelsey was awesome!! Great communication skills and super friendly! She was very knowledgeable and helped me so nicely every step of the way. I would definitely recommend and definitely work with her again!
Reply from Owner
May 12th, 2026 04:21 PM
Jen, I appreciate your kind words about my communication skills and friendliness. I'm glad to have been able to help you throughout the process. Thank you for your recommendation, and I look forward to the chance to work with you again in the...
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Kelsey was awesome!! Great communication skills and super friendly! She was very knowledgeable and helped me so nicely every step of the way. I would definitely recommend and definitely work with her again!
Reply from Kelsey Dunbar
May 11th, 2026 03:08 PM
Felix, I'm glad to hear you had such a positive experience. Your kind words about my communication skills and friendliness mean a lot. It was appreciated to assist you through the process, and I look forward to the opportunity to work with...
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Kelsey was wonderful to work with. She was very informative of the whole process and I was always kept in the loop. Highly recommend!
Reply from Kelsey Dunbar, Ruoff Mortgage
April 20th, 2026 03:37 PM
Thank you very much.. it was a pleasure working with you guys and I truly appreciate your review
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About
Additional Licenses: NMLS# 543514.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Fixed Rate Mortgages
USDA Loans
Self-Employed Mortgages
Cash-Out Refinances
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 543514
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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