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Kelsey Dunbar, Ruoff Mortgage - Loan Officer | NMLS# 543514 | Ruoff Mortgage NMLS# 141868 in Lafayette, IN

Kelsey Dunbar, Ruoff Mortgage

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Loan Officer | NMLS# 543514 | Ruoff Mortgage NMLS#...

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Additional Licenses: NMLS# 543514. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and s... Show More
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Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
  • Encompass
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    Jennifer S
    Lafayette, IN
    Posted on September 8th, 2026 03:17 PM
    Kelsey was very informativec, quick to respond to my numerous questions and emails. She did a fabulous job of calming me down
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    Jen E
    Posted on May 1st, 2026 03:07 PM
    Kelsey was awesome!! Great communication skills and super friendly! She was very knowledgeable and helped me so nicely every step of the way. I would definitely recommend and definitely work with her again!
    Reply from Owner
    May 12th, 2026 04:21 PM
    Jen, I appreciate your kind words about my communication skills and friendliness. I'm glad to have been able to help you throughout the process. Thank you for your recommendation, and I look forward to the chance to work with you again in the...
    read more
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    Felix A E
    Merrillville, IN
    Posted on May 1st, 2026 03:07 PM
    Kelsey was awesome!! Great communication skills and super friendly! She was very knowledgeable and helped me so nicely every step of the way. I would definitely recommend and definitely work with her again!
    Reply from Kelsey Dunbar
    May 11th, 2026 03:08 PM
    Felix, I'm glad to hear you had such a positive experience. Your kind words about my communication skills and friendliness mean a lot. It was appreciated to assist you through the process, and I look forward to the opportunity to work with...
    read more
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    Bryce M
    Lafayette, IN
    Posted on April 20th, 2026 03:23 PM
    Kelsey was wonderful to work with. She was very informative of the whole process and I was always kept in the loop. Highly recommend!
    Reply from Kelsey Dunbar, Ruoff Mortgage
    April 20th, 2026 03:37 PM
    Thank you very much.. it was a pleasure working with you guys and I truly appreciate your review
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    Holly N B
    Lafayette, IN
    Posted on June 24th, 2025 09:00 PM
    The communication alone was wonderful. No matter how many questions I asked , or if I asked the same question , they were always answered in depth and detail with a positive attitude!
    Reply from Kelsey Scheller
    July 4th, 2025 09:02 PM
    I'm thrilled to hear that you found the communication process so effective. It was a pleasure to assist you, and I'm glad I could provide detailed and positive responses to your questions. Thank you for your kind words and for choosing Ruoff...
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    David M
    Posted on June 14th, 2025 09:06 AM
    Great experience.
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    David M
    Lafayette, IN
    Posted on June 14th, 2025 09:05 AM
    Communication
    Reply from Kelsey Scheller
    June 24th, 2025 09:07 AM
    I'm pleased to hear that you were satisfied with the communication throughout your experience. It was a pleasure assisting you at Ruoff Mortgage, and your feedback is greatly appreciated.
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    Miranda C
    Posted on June 8th, 2025 11:49 PM
    Fast, easy to understand, & was great to work with.
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    Miranda C C
    Lafayette, IN
    Posted on June 8th, 2025 11:47 PM
    Communciation was great . Kelsey answered all of questions clearly so we understood & was quick
    Reply from Kelsey Scheller
    June 18th, 2025 11:49 PM
    I'm thrilled to hear that you found the communication clear and timely. It was a pleasure assisting you, and I appreciate your kind words. If you have any more questions in the future, I'm here to help.
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    Ariel N B
    Logansport, IN
    Posted on June 6th, 2025 03:05 PM
    The whole process was great we used Ruoff before when there was a Logansport branch so we wanted to stay with them even though there wasn't one here anymore
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    About
    Additional Licenses: NMLS# 543514. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Fixed Rate Mortgages
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    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 543514
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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