

Kelsey Dunbar, Ruoff Mortgage
Loan Officer | NMLS# 543514 | Ruoff Mortgage NMLS#...

Additional Licenses: NMLS# 543514.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and s... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Kelsey was very informativec, quick to respond to my numerous questions and emails. She did a fabulous job of calming me down
Kelsey was awesome!! Great communication skills and super friendly! She was very knowledgeable and helped me so nicely every step of the way. I would definitely recommend and definitely work with her again!
Reply from Owner
May 12th, 2026 04:21 PM
Jen, I appreciate your kind words about my communication skills and friendliness. I'm glad to have been able to help you throughout the process. Thank you for your recommendation, and I look forward to the chance to work with you again in the...
read more
Kelsey was awesome!! Great communication skills and super friendly! She was very knowledgeable and helped me so nicely every step of the way. I would definitely recommend and definitely work with her again!
Reply from Kelsey Dunbar
May 11th, 2026 03:08 PM
Felix, I'm glad to hear you had such a positive experience. Your kind words about my communication skills and friendliness mean a lot. It was appreciated to assist you through the process, and I look forward to the opportunity to work with...
read more
Kelsey was wonderful to work with. She was very informative of the whole process and I was always kept in the loop. Highly recommend!
Reply from Kelsey Dunbar, Ruoff Mortgage
April 20th, 2026 03:37 PM
Thank you very much.. it was a pleasure working with you guys and I truly appreciate your review
The communication alone was wonderful. No matter how many questions I asked , or if I asked the same question , they were always answered in depth and detail with a positive attitude!
Reply from Kelsey Scheller
July 4th, 2025 09:02 PM
I'm thrilled to hear that you found the communication process so effective. It was a pleasure to assist you, and I'm glad I could provide detailed and positive responses to your questions. Thank you for your kind words and for choosing Ruoff...
read more
Great experience.
Communication
Reply from Kelsey Scheller
June 24th, 2025 09:07 AM
I'm pleased to hear that you were satisfied with the communication throughout your experience. It was a pleasure assisting you at Ruoff Mortgage, and your feedback is greatly appreciated.
Fast, easy to understand, & was great to work with.
Communciation was great . Kelsey answered all of questions clearly so we understood & was quick
Reply from Kelsey Scheller
June 18th, 2025 11:49 PM
I'm thrilled to hear that you found the communication clear and timely. It was a pleasure assisting you, and I appreciate your kind words. If you have any more questions in the future, I'm here to help.
The whole process was great we used Ruoff before when there was a Logansport branch so we wanted to stay with them even though there wasn't one here anymore
10 of 21
About
Additional Licenses: NMLS# 543514.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Fixed Rate Mortgages
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 543514
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us