Kelsey Dunbar, Ruoff Mortgage
Loan Officer | NMLS# 543514 | Ruoff Mortgage NMLS#...
Additional Licenses: NMLS# 543514.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and s... Show More
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Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Kelsey Dunbar, Ruoff Mortgage has received a review with 5 star rating from Matt S
She was very knowledgeable and helped break down each step it went so smooth Im still can't believe it was so fast and easy we seriously can't thank you enough
Kelsey Dunbar, Ruoff Mortgage has received a review with 5 star rating from Ashley S
Kelsey was knowledgeable and answered all of our questions and concerns with detail! Kelsey communicated throughout the process and was quick to reply through email and phone calls. I felt confident in our choices due to the information that...
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Reply from Kelsey Dunbar, Ruoff Mortgage
September 26th, 2026 04:34 PM
Thank you Ashley, I appreciate your kind words and it was a pleasure helping you both navigate thru this process!
Communication and i loved the checklists to completed needed items
Reply from Kelsey Dunbar, Ruoff Mortgage
September 26th, 2026 04:32 PM
Thank you Kayla for your survey. Every response helps me to continue to work towards my customer service and continued improvement with future clients!
Kelsey was very informativec, quick to respond to my numerous questions and emails. She did a fabulous job of calming me down
Reply from Kelsey Dunbar
September 18th, 2026 03:17 PM
Jennifer, I'm pleased to know that I could help by providing information and responding quickly to your questions. It's great to hear I was able to calm your concerns during the process with Ruoff Mortgage.
Kelsey was awesome!! Great communication skills and super friendly! She was very knowledgeable and helped me so nicely every step of the way. I would definitely recommend and definitely work with her again!
Reply from Owner
May 12th, 2026 04:21 PM
Jen, I appreciate your kind words about my communication skills and friendliness. I'm glad to have been able to help you throughout the process. Thank you for your recommendation, and I look forward to the chance to work with you again in the...
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Kelsey was awesome!! Great communication skills and super friendly! She was very knowledgeable and helped me so nicely every step of the way. I would definitely recommend and definitely work with her again!
Reply from Kelsey Dunbar
May 11th, 2026 03:08 PM
Felix, I'm glad to hear you had such a positive experience. Your kind words about my communication skills and friendliness mean a lot. It was appreciated to assist you through the process, and I look forward to the opportunity to work with...
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Kelsey was wonderful to work with. She was very informative of the whole process and I was always kept in the loop. Highly recommend!
Reply from Kelsey Dunbar, Ruoff Mortgage
April 20th, 2026 03:37 PM
Thank you very much.. it was a pleasure working with you guys and I truly appreciate your review
The communication alone was wonderful. No matter how many questions I asked , or if I asked the same question , they were always answered in depth and detail with a positive attitude!
Reply from Kelsey Scheller
July 4th, 2025 09:02 PM
I'm thrilled to hear that you found the communication process so effective. It was a pleasure to assist you, and I'm glad I could provide detailed and positive responses to your questions. Thank you for your kind words and for choosing Ruoff...
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About
Additional Licenses: NMLS# 543514.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Conventional Home Loan
Mortgage Refinance
Fixed Rate Mortgages
USDA Loans
Self-Employed Mortgages
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 543514
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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