Ruoff Mortgage - NMLS 141868, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
closed
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Reviews from Web
Thea Druley, Ruoff Mortgage has received a review with 5 star rating from Jingyu H
Reply from Owner
June 22nd, 2026 05:28 PM
Thank you, Jingyu, for the 5-star rating! I'm grateful for your support and look forward to assisting you again if needed.
Great experience!
Reply from Thea Druley
June 22nd, 2026 08:37 PM
I'm pleased to hear you had a great experience, Jingyu! If there's anything more I can assist you with, please feel free to reach out.
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Ruoff Mortgage - Mentor
Ruoff Mortgage - Mentor has received a review with 5 star rating from Britta S
Reply from Owner
June 18th, 2026 06:46 PM
Thank you for taking the time to leave a 5-star review! We truly appreciate your support and are grateful for the opportunity to be part of your home financing journey. Thank you for choosing Ruoff Mortgage, and we wish you all the best in...
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Brian was very knowledgeable about how to clean up my finances to prepare me for this loan. I did exactly as he advised and was on track in just a few days. He knew the area I was looking at and even recommended a professional moving service...
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Gayle Passovoy, Ruoff Mortgage
The communication was wonderful. Very knowledgeable about her products. If you feel stuck or have a question, give Gayle a call.
Reply from Owner
June 22nd, 2026 08:10 PM
Tyler, I appreciate your positive feedback on the communication and knowledge I provided. I'm glad you felt supported and encouraged to reach out whenever needed. Thank you for sharing your experience!
The loan officer is smart, intelligent an helpful. I would like to urge the officer and her team to keep it up.
Reply from Jodi Vermillion, Ruoff Mortgage
June 11th, 2026 04:49 PM
Thank you for your kind words and for taking the time to share your experience. We truly appreciate your trust in our team.It was our pleasure to assist you throughout the process, and we're grateful for the opportunity to help. Your encouragement...
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I had absolutely no problems and Scott made sure to follow up in a timely manner. I didn't fully read an email and Scott called to make sure I had my check for closing. He didn't have to do that, but he saved me a massive headache by making...
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Reply from Scott Kieffner, Ruoff Mortgage
June 9th, 2026 08:21 PM
Matthew, I'm grateful for your kind words and pleased to hear that my follow-up was helpful for your closing process. Ensuring everything goes smoothly is important to me, and I'm happy I could assist you. If you need anything else, please...
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Mandy was very helpful, always kind and compassionate. She was such a pleasure to work with throughout the entire proces. From start to finish, she was absolutely perfect! 😊
Reply from Mandy Harris, Ruoff Mortgage
June 11th, 2026 05:31 PM
I'm grateful for your kind words. You were a pleasure to work with! Thank you for sharing your positive experience with me!
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Roger Maxwell, Ruoff Mortgage
I work in customer service and I don't think I've ever seen anyone that works as well as Roger Maxwell does with his customers! There was a LOT of work that needed to be done due to a divorce settlement. Roger was able to help me every step...
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Reply from Roger Maxwell
June 19th, 2026 06:54 PM
Jeffrey, I'm so grateful for your kind words and detailed feedback. I'm pleased that I could assist you through the complexities of your divorce settlement and make the process smoother for you, even with your late work hours. It's important...
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Best of the best. A blessing to all you know her.
Reply from Luella Hughes, Ruoff Mortgage
June 19th, 2026 06:11 PM
Thank you so much for your kind words, Rand. I'm grateful to have had the opportunity to work with you and be a part of your journey. If there's anything else you need, feel free to reach out.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Branch
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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