Ruoff Mortgage - NMLS 141868, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM(Open now)
Fri
8 AM to 5 PM
Sat
closed
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Reviews from Web
Stephanie was very helpful.
for
Teresa Shultz-Miller, Ruoff Mortgage
The whole process was smooth and stress free. Thank You!
Reply from Teresa Shultz-Miller
July 9th, 2026 01:18 PM
I'm happy to hear that the process was smooth and stress-free for you, Dianna. Thank you for sharing your experience with me!
Ruoff went above and beyond and made the process of buying my home a smooth transaction. I appreciate them checking in every step of the way and answering all my questions thoroughly. When I became overwhelmed they were right there working...
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Reply from Owner
July 2nd, 2026 12:19 PM
Amy, thank you so much for your kind words. I’m really grateful you trusted us during such an important step in your homebuying journey. Buying a home can feel overwhelming at times, so it means a lot to hear that the communication, check-ins,...
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Chelsea is absolutely the best! I never had a question or surprise. I never thought taking on a mortgage payment could be enjoyable!
Reply from Owner
June 29th, 2026 12:38 PM
Thank you so much for your kind words! It truly means a lot to hear that the process felt smooth and stress-free. My goal is always to make sure my clients understand every step so there are no surprises along the way. It was such a pleasure...
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Chelsea consistently kept me promptly informed, ensuring they're were no surprises!
Reply from Chelsea Lentes, Ruoff Mortgage
June 29th, 2026 12:38 PM
Thank you so much! Communication is one of the most important parts of my job, so I'm glad you always felt informed throughout the process. Buying a home is a big milestone, and my goal is to make sure there are no surprises along the way....
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She is amazing!!! 10/10 stars!
Reply from Angie Robbins
July 8th, 2026 07:03 PM
Karissa, I'm glad to know you had such a positive experience. Your feedback means a lot to me, and I'm grateful for your support.
You have great presence. If I had a problem you solved it. I wish I could have met you but I understand
Reply from Racee Greene, Ruoff Mortgage
June 28th, 2026 07:04 PM
Thank you, Dianna, for sharing your thoughts. I'm happy I could assist with any problems you faced. I appreciate your understanding, and if there's anything more I can do, please let me know. Congratulations on your NEW HOME!!!
Amy is amazing to work with and made everything happen so fast and smoothly! Highly recommended her!
Reply from Owner
July 6th, 2026 02:16 PM
thank you so much charlie! i appreciate the kind words and i'm so glad we were able to get everything completed for your so quickly!
Cheryl Wooster, Ruoff Mortgage has received a review with 5 star rating from Rachael M
Reply from Owner
June 30th, 2026 04:51 PM
Thank you, Rachael, for the 5-star rating! I'm grateful for your support and look forward to being of service again in the future.
Cheryl explained things and if I was honest and said I don't understand she would explain it a different way everybody there that we had a chance to meet or email or fantastic no complaints I will definitely be recommending Cheryl's too everybody...
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Reply from Cheryl Wooster, Ruoff Mortgage
June 30th, 2026 04:52 PM
I'm pleased to hear that I could help explain things in a way that worked for you, Rachael. It's great to know that your interactions with everyone at Ruoff Mortgage were positive. Your recommendation is truly valued, and I appreciate your...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Branch
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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