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Ruoff Mortgage - NMLS 141868 in Fort Wayne, IN

Ruoff Mortgage - NMLS 141868, Fort Wayne, IN

Fort Wayne, IN
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At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
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8 AM to 5 PM
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
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5 Star
97%
4 Star
2%
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0%
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Reviews from Web
  • J
    John J S
    CUYAHOGA FALLS, OH
    Posted on July 7th, 2026 11:19 PM
    Russ and Lorel were great to work with. Every question and problem where handled right away. Both kept us informed of any needs with title and closing and worked well with our Attorney.
  • N
    Nathan S
    TRAVERSE CITY, MI
    Posted on July 7th, 2026 11:15 PM
    Great communication throughout the process. New loan type presented challenges on timing but Nancy worked hard to push it through.
    Reply from Nancy Cady, Ruoff Mortgage
    July 7th, 2026 11:36 PM
    Nathan, I appreciate your feedback and I'm glad that you found the communication effective. Navigating a new loan type can indeed present challenges, and I'm pleased to have been able to assist in pushing it through for you. Thank you for trusting...
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  • R
    Ryan D T
    Terre Haute, IN
    Posted on July 7th, 2026 09:12 PM
    Great employees and customer service!
    Reply from Dan Dayhuff, Ruoff Mortgage
    July 8th, 2026 04:45 PM
    Ryan, I appreciate your positive feedback about our employees and customer service. I'm glad you had a good experience with us at Ruoff Mortgage!
  • K
    Katherine M
    Posted on July 7th, 2026 08:35 PM
    Rodney Reynolds, Ruoff Mortgage has received a review with 5 star rating from Katherine M
    Reply from Owner
    July 20th, 2026 01:28 PM
    Thank you, Katherine, for the perfect rating! I'm grateful for your support and pleased to have had the opportunity to assist you.
  • K
    Katherine A M
    Cuyahoga Falls, OH
    Posted on July 7th, 2026 08:34 PM
    Rodney and Ryan, we're excellent mortgage loan officers that kept me informed throughout the whole process. I could never imagine using anyone else. They made this a completely seamless home buying experience. 😁
    Reply from Rodney Reynolds
    July 17th, 2026 08:35 PM
    Thank you, Katherine, for your kind words about my work with Ryan. I'm grateful to hear that we provided a seamless home buying experience for you. If you need any further assistance in the future, please feel free to reach out.
  • L
    Lyn V
    Posted on July 7th, 2026 07:24 PM
    Karan Rastall, Ruoff Mortgage has received a review with 5 star rating from Lyn V
    Reply from Owner
    July 13th, 2026 01:26 PM
    Thank you for the 5 stars! Jenn & I enjoyed working with you and we hope your daughter loves her new place. If there's anything further I can assist you with, please feel free to reach out.
  • B
    Brian M V
    Bloomington, IN
    Posted on July 7th, 2026 07:23 PM
    We're out of state buyers so the ability to apply for the mortgage completely electronically was a huge plus for us .
    Reply from Karan Rastall, Ruoff Mortgage
    July 13th, 2026 01:23 PM
    Thanks, Brian! Making the experience smooth and convenient is important to us, especially for out-of-state buyers. If you have any further questions or need assistance, feel free to reach out.
  • C
    Claudia C J W
    Vermilion, OH
    Posted on July 7th, 2026 06:48 PM
    Matt, and Jimmy truly went above and beyond with everything they did for me! Buying my first home i was totally in panic and stressed out but they took the time to sit and explain things to me that helped so much!
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    Reply from Matt Koch
    July 13th, 2026 07:44 PM
    We're grateful to hear that Matt and Jimmy were able to provide the support and explanations you needed during your first home buying experience, Claudia. It's wonderful to know they helped ease your stress and made the process more manageable...
    read more
  • D
    Diana M M
    Fort Wayne, IN
    Posted on July 7th, 2026 05:49 PM
    Chris was helpful and responsive. Very easy to work with, he made prompt responses and clear explainations.
    Reply from Chris Ruoff
    July 17th, 2026 05:50 PM
    I'm thankful for your feedback, Diana. It's nice to know that my responsiveness and clear explanations made the process easy for you. If there's anything else you need, please feel free to reach out.
  • T
    Timothy R K
    Westfield, IN
    Posted on July 7th, 2026 05:49 PM
    Ryan is top notch.
    Reply from Ryan Frantz, Ruoff Mortgage
    July 7th, 2026 09:49 PM
    Tim, Congratulations to you and Stephane! Appreciate the awesome feedback. I know you said "now the real work begins". Enjoy the remodel process...good luck. Love to see the finished product! Ryan
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    About
    At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    First Time Home Buyer
    Conventional Loans
    Refinance
    Cash Out Refinance
    FHA Loans
    VA Loans
    Renovation Loans
    New Construction Loans
    View All
    Our Branch

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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