Ruoff Mortgage - NMLS 141868, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
closed
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Reviews from Web
Gene was there every step of the way! He answered questions, cried with us, guided us and always gave us expert advice while we worked on getting our scores up. He was just fantastic! We will never forget him and we consider him a friend for...
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Reply from Gene Cooney
September 28th, 2026 05:30 PM
THANK YOU SO MUCH for the KIND WORDS and 5Star Review! It was my absolute pleasure working with you both and feel the same way!!!! Made Friends for Life and Big Brother Fan Club!!! Some Closings mean just little bit more and reason why we do...
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Sonia was very helpful this was our first time buying a home and she made it easy. She was quick with communication.
Reply from Sonia Niccum-Gunderson, Ruoff Mortg...
September 30th, 2026 03:30 PM
McKenzie, I'm glad to hear that I could make your first home-buying experience easier. It's great to know that my communication met your needs. Thank you for choosing Ruoff Mortgage!
They went the extra mile for me to get this place
Reply from Walter Cortes, Ruoff Mortgage
September 29th, 2026 10:51 AM
I'm pleased to hear that you felt I went the extra mile for you, Shannon. At Ruoff Mortgage, ensuring a smooth and supportive experience is what we aim for. If there's anything more I can help you with, please let me know.
Jenny is great to work with she explained everything and walked us through the home buying proces.
Reply from Jenny Rutledge, Ruoff Mortgage
September 28th, 2026 07:06 PM
I'm glad to hear that you had a positive experience, Paul. It's wonderful to know that I could explain everything clearly and guide you through the home buying process with Ruoff Mortgage. Thank you for working with me!
I wish there was less back and forth communicatipn as far as what documents were needed from what individuals on the loan we shoukd should had all been contacted in the same way. Also documents were uploaded onto the loan butler but were told...
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Reply from Linda Riley, Ruoff Mortgage
September 28th, 2026 03:26 PM
KENDALL, I understand your concerns regarding the communication and document upload process. I strive to provide clear and consistent communication for all parties involved, and I'm sorry for any frustration this may have caused. If you'd like...
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Adam Vogel, Ruoff Mortgage has received a review with 5 star rating from Jaymie W
Kim Arnos, Ruoff Mortgage has received a review with 5 star rating from Joe E
Adam was jusy great to work with. Great communication and helped me with understanding. Pleasure to work with, responds very quickly amd his team is extremely helpful as well
Great customer service.
communication and knowledge
Reply from Julie Sammons
October 1st, 2026 02:56 AM
I'm glad to hear that my communication and knowledge made a positive impact, Lucas. At Ruoff Mortgage, it's important to me that you feel informed and supported throughout the process. Thank you for your kind words.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Branch
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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