Ruoff Mortgage - NMLS 141868, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
They were there every step of the way and made our home buying process excellent
Reply from Warren Winburn
August 10th, 2026 07:36 PM
Jessica, I'm pleased to hear that you felt supported throughout your home buying journey. It was great to be a part of making the process excellent for you. If you have any more questions or need further assistance, feel free to reach out.
Strong communication from the Freeze team made this a seamless process . Jamie was very knowledgeabl, and Jenna also did a great job supporting us with obtaining our homeowners insurance
Reply from Jamie Freeze
August 10th, 2026 08:43 PM
William, I appreciate your feedback on the strong communication from my team. It's great to hear that both Jenna and I could support you effectively throughout the process, including obtaining your homeowners insurance. Thank you for choosing...
read more
Mike was very pleasant to work with and always available.
easy seamless fully communicated
Reply from Amy Robbins, Ruoff Mortgage
July 29th, 2026 01:10 AM
Cynthia, Congratulations on your new home and welcome to Indianapolis! I am so happy you found a wonderful home with the perfect garden for you to enjoy and continue to grow! Please reach out with any questions, any time! Amy
Tyann was an outstanding communicator throughout the entire process. She answered all of my questions quickly and thoroughly, and she was always willing to help whenever I needed assistance. Her professionalism, knowledge, and responsiveness...
read more
Reply from Tyann Sanchez, Ruoff Mortgage
July 28th, 2026 11:40 PM
Anmar, you are absolutely welcome and thank you so much for your kind words and sharing your experience!! It was truly my pleasure to get to help you make this happen and to be a part of this new chapter for you!!
Very pleasant 2 work n talk with. Everything addressed in a timely manner. Jennifer came recommended 2 me n I would pass it on 2 another...thank you so much 4 ur hard work...
Reply from Jennifer Reynolds
August 7th, 2026 08:59 PM
Ella, I'm grateful for your kind words and recommendation. It's good to know that you found everything addressed in a timely manner. Thank you for trusting me with your mortgage needs at Ruoff Mortgage.
Not very personable- pushed at the end for a good survey score lol.did not show up to closing, called the morning of (90 min prior) to let us know a charcuterie board will be mailed in 30 days. Misspelled emails , had to be reminded twice....
read more
for
Kym Baker, Ruoff Mortgage
Just having it come down to the very last day of closing was very frustrating. I expected the process to be complete before the last day of closing.
Reply from Kym Baker, Ruoff Mortgage
July 28th, 2026 08:47 PM
Jeanne, I understand how frustrating it can be when things come down to the wire. I'm grateful for your patience during the process, and I appreciate your feedback.
Our experience with Racee was wonderful! She made the entire process easy to understand, walked us through every step of the way. Any messages or emails I sent to her were quickly answered, even after business hours. Thank you for having such...
read more
Reply from Racee Greene, Ruoff Mortgage
July 28th, 2026 08:15 PM
I'm pleased to hear that you had a wonderful experience, Judith. It's nice to know that my guidance made the process easy to understand for you. I'm grateful for your kind words, and I'm here to continue supporting you even after closing. If...
read more
I was well informed all along the way, Thank you
Reply from Dwayne Reynolds
August 7th, 2026 07:11 PM
Thank you, Ronald, for your kind words. I'm pleased to hear that you felt well-informed throughout the process. If you have any more questions or need further assistance, please feel free to reach out.
2281–2290 of 49784
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Our Branch
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us