

Ruoff Mortgage - NMLS 141868, Fort Wayne, IN
Fort Wayne, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Amy was great to work with. clear communication throughout the process.
Reply from Amy Robbins, Ruoff Mortgage
August 14th, 2026 12:48 PM
Congratulations on your new home and Thank you so much for the kind review! I’m so glad we were able to put a plan in place to help you move forward with confidence and, most importantly, get your family into your new home before school started!...
read more
Mandy Harris, Ruoff Mortgage has received a review with 5 star rating from Livvy C
Reply from Owner
August 12th, 2026 04:57 PM
Livvy, thank you for the great rating! I'm glad I could be of service during your experience with Ruoff Mortgage.
Mandy was amazing and had a beautiful personalit. she made the whole process enjoyable even though she had to do something that seemed almost impossible. If it came down to needing to get another house i know who im going to
read more
Reply from Mandy Harris, Ruoff Mortgage
August 12th, 2026 04:57 PM
Caden, I appreciate your kind words about my personality and the process. I'm glad I could make things enjoyable for you, even when facing challenges. If you ever need assistance again, I'm here to help. Wishing you many memories in your new...
read more
The entire process was very easy and organized. If I had any questions I was able to get an answer the same day typically within a few hours.
Reply from Stephany Leonard, Ruoff Mortgage
August 13th, 2026 01:41 PM
Thank you so much for the kind review! I’m so glad you had a smooth and organized experience. Being available, keeping you informed, and making the process as easy as possible is always my goal. It was a pleasure working with you, and congratulations...
read more
Kelly was outstanding! She helped me and was super responsive awesome job.
Reply from Owner
August 24th, 2026 06:28 PM
John, I appreciate your kind words about my responsiveness and support. I'm glad I could assist you effectively throughout the process.
Kelly was outstanding! She helped me and was super responsive awesome job.
Reply from Kelly Durnell, Ruoff Mortgage
August 11th, 2026 03:24 PM
People like you are the reason I work in this crazy business! Enjoy your home!
Brad was always available to answer all of our questions, even the silly ones we had as first time home buyers. He was honest and easy to work with!
Reply from Owner
August 11th, 2026 06:02 PM
Thank you for your kind words! It was great helping you both!! So happy for this next chapter in your lives!!
Brad was always available to answer all of our questions, even the silly ones we had as first time home buyers. He was honest and easy to work with!
I wish I had been kept more informed throughout the process.
Reply from Edward Tilk, Ruoff Mortgage
August 24th, 2026 05:13 PM
Ashley, thank you for taking the time to share your feedback. I'm sorry you didn't feel as informed and connected throughout the process as you expected. Every loan can have different requirements and challenges along the way, but I recognize...
read more
Everything was pretty easy and you all makee it super easy for me me other than all the documents i had to try and come up with to uplaod to you . Ruoff site was awesome other than most of the time it wouldnt allow me to upload documents and...
read more
1811–1820 of 49768
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Our Branch
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us