Edward Tilk, Ruoff Mortgage
Senior Loan Officer | NMLS# 153842 | Ruoff Mortgag...
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive t... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Edward Tilk, Ruoff Mortgage has received a review with 5 star rating from Amanda A
Reply from Owner
October 12th, 2026 04:32 PM
Amanda, thank you for the 5-star rating! I'm grateful for your positive feedback and glad you had a great experience with Ruoff Mortgage.
Ed and his team were great. They helped me buy my 1st home. I was very pleased with everything!!
Reply from Edward Tilk
October 12th, 2026 06:06 PM
Amanda, I'm glad to hear that you were pleased with your experience buying your first home with my team and me. At Ruoff Mortgage, we aim to provide supportive and effective service, and it's wonderful to know we achieved that for you.
Ed would text or even call me in the evenings and on the weekends. He even called me on a Sunday when I was having some doubts about the purchase due to the new neighbor issue. Very knowledgeable. Becky was a great help explaining items and...
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Reply from Edward Tilk
October 12th, 2026 07:37 PM
Patricia, thank you for sharing your experience. I'm glad I could support you through the process, even during the evenings and weekends, especially when you had concerns about your new neighbor. Becky and I at Ruoff Mortgage are pleased to...
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I wish I had been kept more informed throughout the process.
Reply from Edward Tilk, Ruoff Mortgage
August 24th, 2026 05:13 PM
Ashley, thank you for taking the time to share your feedback. I'm sorry you didn't feel as informed and connected throughout the process as you expected. Every loan can have different requirements and challenges along the way, but I recognize...
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Talk about your work experience in the morning or tomorrow
All about lifestyle on common ground.
Ed and Becky were outstanding. they made the entire process, smooth and stress-free, always there when I had questions, knowledgeable, friendly, and incredibly helpful I couldn't have asked for a better experience! :)
Reply from Edward Tilk
July 20th, 2026 03:18 PM
Pamela, I appreciate your wonderful feedback! I'm happy to hear that Becky and I could make the process smooth and stress-free for you. Your kind words about our support and knowledge mean a lot to us. Thank you for sharing your experience!
Ed was great communicating what I needed to do and getting me preapprovals quickly! He is very knowledgeable! Becky was great at explaining what I needed to close and very patient when I didn't get the right things at first.
Reply from Edward Tilk
July 17th, 2026 01:16 PM
Rebecca, I'm pleased to hear that you found my communication and assistance with your preapprovals helpful. It's great to know that Becky was also able to guide you patiently through the closing process. Thank you for your kind words!
Edward Tilk, Ruoff Mortgage has received a review with 5 star rating from Dee D
Reply from Owner
July 10th, 2026 03:57 PM
Dee, thank you for the great rating! I appreciate your support.
The online portal -butler is great!!
Reply from Edward Tilk
July 10th, 2026 06:31 PM
Deanna, I'm glad you found the online portal helpful. Thank you for sharing your feedback!
Good communication , quick replies
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About
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Mortgage Refinance
Specialities
First Time Homebuyers
Down Payment Assistance
FHA Loans
VA Loans
MSHDA Loans
203K Loans
Cash Out Refinance
New Construction
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Memberships
- NMLS Member
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1986
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 153842
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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