Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
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Fast and easy
Reply from Donnie Crane
August 10th, 2026 01:29 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
Got the job done quickly and effectively
Reply from Amanda Jones - Northpointe Bank
September 17th, 2026 08:09 PM
Thank you Dana! Congratulations on your first investment property!
Ed did a wonderful job but when it came to information we needed from his team or documents provided that is where it lacked in service. We were never given closing docs that Ed said one of his team member should have provided or updates about...
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Reply from Ed Napieralski
August 10th, 2026 05:02 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
Jim and Sebastian delivered a miraculous 12-day mortgage close under extreme time pressure, combining rapid communication, flawless document management, and proactive problem-solving to cross the finish line without a hitch.
Reply from Jim Van Law - Northpointe Bank
August 3rd, 2026 12:10 PM
Jim, thank you for your kind words. 12 days isn't our record, but its close it!!!!! So happy for you guys. Enjoy your beautiful home.
My mortgage experience with the bank was exceptional from beginning to end. The entire process was smooth, well organized, and far less stressful than I anticipated. Amanda and Kyle were professional, knowledgeable, and genuinely committed...
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Reply from Amanda Kourafas
August 10th, 2026 04:26 PM
I really appreciate the feedback and am looking forward to working with you again.
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Northpointe Bank - Lakewood
Northpointe Bank - Lakewood has received a review with 5 star rating from Jason B
Respect was given to me as an aging person who cannot do technology easily. The admin staff was gracious and made me feel OK whenI was not. I made a mistake in time of closing again averyone was so kind including the seller. Itvwas a great...
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Reply from Jesse Cronen - Northpointe Bank
August 3rd, 2026 02:36 AM
Ramona, thank you for sharing your experience. I'm grateful to hear that you felt respected and well-supported by both the team and the seller. It's important to me that every part of the process feels accommodating, regardless of any challenges...
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The whole team at northpoint was amazing they handled our questions with patience and explained the process thoroughly. We had a tight close timeline that I know they worked very hard to achieve. We appreciate the whole team and will be recommending...
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Reply from Jesse Cronen - Northpointe Bank
August 3rd, 2026 02:36 AM
Faith, thank you for your kind words. I'm pleased to hear that the team at Northpointe Bank could address your questions with patience and clarity, and meet your tight closing timeline. Your recommendation means a lot to us, and we're grateful...
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Tyler was awesome to work with, he went above and beyond.
Reply from Tyler Jenkins
August 10th, 2026 05:01 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
Very easy to work with. Great communication!
Reply from Jim Koops
August 10th, 2026 12:51 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
951–960 of 22190
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender