Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Better communication with the whole team like returning calls and not just emailing back to the client and saying sorry you missed the call hours later and then sign off for day. Better availability. Exact detailed requested documents and info...
read more
Reply from Ian McLellan - Northpointe Bank
August 7th, 2026 06:57 PM
Thank you for taking the time to share your feedback with us. We value hearing about your experience, as it helps us continue to learn and improve. We are committed to providing clear communication every step of the way and appreciate the opportunity...
read more
Because you're the man.
Reply from Jim Van Law
August 5th, 2026 04:55 PM
LOL....Thanks Cody! Appreciate you
for
Northpointe Bank - Grand Rapids, MI
Parker Chitty was a superstar! He went above and beyond during the entire process. He made everything easy for us . He responded timely whenever we had a question or concern. He made the process so easy and comfortable for my wife and I. I...
read more
Good...!!!
Reply from Benjamin Adams
August 12th, 2026 01:34 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
Parker Chitty was a superstar! He went above and beyond during the entire process he made everything easy for us . He responded timely whenever we had a question or concern. He made the process so easy and comfortable for my wife and I
read more
Reply from Parker Chitty
August 12th, 2026 01:33 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
for
Northpointe Bank - Grand Rapids
Happy customer
Zack Maurer is the experience.
Reply from Zack Maurer
August 12th, 2026 01:23 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
I enjoy dealing with people that are
upfront and honest and that is why I enjoy working with Paul thank you
Reply from Paul Munsie
August 12th, 2026 01:20 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
Amanda was available to answer questions in laymans terms and break down the information so we understand what she was requesting. She is definitely 5/5
Reply from Amanda Kourafas
August 12th, 2026 01:19 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
for
Northpointe Bank - Grand Rapids, MI
Joe and his colleagues were on top of everything, every step of the way. As a first time home buyer, there was a lot of new information to navigate & was stressful at times. It was great to work with Joe, David, & everyone else that helped...
read more
901–910 of 22190
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender