Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM
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Reviews from Web
Joe and his colleagues were on top of everything, every step of the way. As a first time home buyer, there was a lot of new information to navigate & was stressful at times. It was great to work with Joe, David, & everyone else that helped...
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Reply from Joseph Ciullo
August 12th, 2026 12:45 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
From the start Chad did a great job explaining how the process would look and was more than happy to answer any questions. When the ball got rolling it was a lot of information all at once but he did a great job walking me through everything...
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Reply from Chad Paris
August 12th, 2026 12:35 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
Quick responses to my MANY questions relieved lots of stress!!
Reply from Jim Van Law
August 5th, 2026 04:55 PM
Katherine, I'm pleased to hear that my quick responses helped ease your stress. It's important to me to be available and supportive throughout the process. Thank you for sharing your experience!
Chris made our first experience buying a house super easy. I was never embarrassed to ask any questions. I could text, email, and/or call and he would always answer. I was dreading this process but it was a piece of cake. We will definitely...
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Reply from Chris Bauman
August 12th, 2026 12:09 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
BJ Maselli - Northpointe Bank has received a review with 5 star rating from Benjamin S R
Reply from Owner
August 6th, 2026 12:46 PM
Thank you, Benjamin and Stevie, for your kind words! It was truly a pleasure helping you both through this purchase. Financing a non-warrantable condo is one of the more complex types of mortgage transactions, and I'm so glad we were able to...
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We had a few bumps along the road, but we were able to close on time.
Reply from BJ Maselli
August 5th, 2026 03:12 PM
Thank you, Benjamin and Stevie, for your kind words! It was truly a pleasure helping you both through this purchase. Financing a non-warrantable condo is one of the more complex types of mortgage transactions, and I'm so glad we were able to...
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Craig Martin - Northpointe Bank has received a review with 5 star rating from Wilder M
Reply from Owner
August 6th, 2026 12:46 PM
Thank you, Wilder, for the perfect rating! I'm grateful for your support and pleased to know you had a positive experience with Northpointe Bank.
Working with Craig was an outstanding experience. He worked tirelessly to get us to a monthly payment we were comfortable with and was incredibly responsive and available whenever we had questions. He kept us on track throughout the process,...
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Reply from Craig Martin - Northpointe Bank
August 5th, 2026 12:58 PM
Thank you so much for your kind words, Wilder. I'm pleased to hear that you felt supported throughout the process and that we were able to meet your needs efficiently. It's great to know that even your realtor appreciated the service. I'm grateful...
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Dan Bardenhagen - Northpointe Bank has received a review with 5 star rating from Christina F
Reply from Owner
August 5th, 2026 03:44 AM
Thanks for the review Christina! Congrats on the new investment!
Professional, effective communication
Reply from Dan Bardenhagen - Northpointe Bank
August 6th, 2026 03:55 AM
Thank you, Zhen, for highlighting the professional and effective communication. I'm glad to know that my approach resonated with your needs during the purchase process. If you have any further questions or require assistance in the future,...
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender