Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Dustin was personable, answered my questions within a reqsonable amount of time, and was great to talk to.
Reply from Dustin Mistelske - Northpointe Bank
August 17th, 2026 12:58 PM
Appreciate the kind words and I'm so happy for you and your family on your 1st home!!
Masons communication was great!
Reply from Mason Maurer
August 24th, 2026 08:50 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
Erik worked with on everything I needed And he was always available when I needed him.
Reply from Erik Henderson
August 24th, 2026 08:14 PM
I really appreciate the feedback and am looking forward to working with you again.
Josh was proactive and provided regular updates. His assistant was also very helpful.
Reply from Josh Schaendorf - Northpointe Bank
August 17th, 2026 01:32 PM
Robert thank you allowing us to serve your family.
Lindsay was amazing! Super helpful, answered all of my many questions and went above and beyond with solving the issues that popped up. She was also extremely responsive and helped make my first home buying experience less stressful.
read more
Reply from Lindsay Ratterman - Northpointe Ban...
August 17th, 2026 07:38 PM
I couldn't have been more honored to have helped you all with your first home purchase. It truly means the world of your trust--please don't hesitate to reach out with anything!
I belive my husband has been in contact with you about our frustrations regarding the post closing closing experienc. This is whybinwould not revommend Northpointe to friends or family.
Reply from Jesse Cronen - Northpointe Bank
August 20th, 2026 01:37 PM
I appreciate you sharing your feedback with us, it truly helps us improve. I'm genuinely sorry to hear that we didn’t fully meet your expectations with the solutions we provided. Thank you for the opportunity to assist with your home lending...
read more
for
Northpointe Bank - Grand Rapids, MI
Northpointe Bank - Grand Rapids, MI has received a review with 5 star rating from Rhyannon G
I felt so supported by my team, and everyone was so responsive and communicative - couldn't have asked for a better experience!
Reply from John Nudson - Northpointe Bank
August 31st, 2026 06:48 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
The loan team I worked with at Northpointe Bank were very polite and friendly to work with. They were very helpful with purchasing my first home. I would definitely recommend Northpointe Bank to any of my friends with purchasing their first...
read more
Reply from Mason Maurer
August 24th, 2026 10:27 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
for
Northpointe Bank - Grand Rapids
Northpointe Bank - Grand Rapids has received a review with 5 star rating from Rich S
761–770 of 22188
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender