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Northpointe Bank - Grand Rapids, MI in Grand Rapids, MI

Northpointe Bank - Grand Rapids, MI

Committed to making homeownership easy!

Grand Rapids, MI
Company Logo
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM
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Overall Ratings
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5 Star
96%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
1%
Reviews from Web
  • R
    Richard S
    Hamilton, MI
    Posted on August 15th, 2026 05:54 PM
    Ryan was easy to talk to always available on the phone no matter what time did his job to get it done
    Reply from Ryan Gummere
    August 24th, 2026 09:14 PM
    Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
  • V
    Victors N V
    Posted on August 15th, 2026 04:45 PM
    Craig Martin - Northpointe Bank has received a review with 5 star rating from Victors N V
    Reply from Owner
    August 25th, 2026 12:33 PM
    Thank you, Victors, for the excellent rating! I’m pleased to know that your experience with Northpointe Bank was a positive one.
  • R
    Robert W
    Saint Cloud, FL
    Posted on August 15th, 2026 04:45 PM
    Great Lender who helped us buy our home when we wernt sure we could afford it. He gave us options and walked us through alternatives to purchasing our home! We couldn't have done it without him!
    Reply from Craig Martin - Northpointe Bank
    August 17th, 2026 11:08 AM
    I'm grateful for your kind words, Robert. It's wonderful to know that I could assist you in exploring options and help make your home purchase possible. If you have any more questions or need further assistance, please feel free to reach out....
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  • A
    Abby S
    Panama City Beach, FL
    Posted on August 15th, 2026 04:34 PM
    Had a great experience!
    Reply from Theri Isaacs - Northpointe Bank
    August 16th, 2026 01:43 AM
    Thank you Abby! Congratulations on your new home!
  • V
    Victor R
    Santa Rosa Beach, FL
    Posted on August 15th, 2026 03:57 PM
    James was great to work with throughout the entire process. This was an investment-property loan with some unique circumstances, and he stayed responsive, communicative, and focused on getting things done from start to finish.Whenever I had...
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    Reply from James Mahieu - Northpointe Bank
    August 17th, 2026 04:20 PM
    Victor, I'm really grateful for your kind words. It was a pleasure working with you on your investment-property loan, especially given the unique circumstances. I'm pleased to know that my efforts to stay responsive and communicative made a...
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  • for
    Brady Johnson - Northpointe Bank
    SFTP
    B
    Brian F
    Payson, UT
    Posted on August 15th, 2026 01:59 PM
    The team was very helpful and responsive in answering all the questions we had.
  • B
    Brian F
    Payson, UT
    Posted on August 15th, 2026 01:59 PM
    The team was very helpful and responsive in answering all the questions we had.
  • S
    Sandra W
    Louisville, KY
    Posted on August 15th, 2026 12:34 PM
    Everything was organized and I received great service. Thank you so much.
    Reply from Kelly Lee - Northpointe Bank
    August 16th, 2026 11:25 PM
    Thank you so much Sandi. I am happy we were able to figure out a plan for you to accomplish your goals!
  • C
    Cynthia M
    Grand Rapids, MI
    Posted on August 14th, 2026 06:41 PM
    The process is always long & drawn out, I however, experienced real professionalism in working wt Dirk & his team. Dirk kept me informed of what documents I would need & where I could locate them. He worked along side of me filling out a very...
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    Reply from Dirk Roskam
    August 21st, 2026 06:42 PM
    We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
  • C
    Calesta R
    Newport, WA
    Posted on August 14th, 2026 05:55 PM
    She kept me in the loop and kept me up to date
    Reply from Joan Corkill
    August 21st, 2026 05:56 PM
    I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
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    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Year Started

    1999

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender