Northpointe Bank - Grand Rapids, MI's Cover Image
Northpointe Bank - Grand Rapids, MI in Grand Rapids, MI

Northpointe Bank - Grand Rapids, MI

Committed to making homeownership easy!

Grand Rapids, MI
Company Logo
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
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Overall Ratings
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5 Star
96%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
1%
Reviews from Web
  • L
    Llirardy P
    Fairhope, AL
    Posted on September 6th, 2026 03:40 PM
    We loved working with Jeff. He was knowledgeable and patient with our questions.
    Reply from Jeff Prow - Northpointe Bank
    September 8th, 2026 12:45 PM
    Thank you very much for your review, always a pleasure to work with you.
  • R
    Ryan S
    Shelbyville, KY
    Posted on September 6th, 2026 12:28 PM
    Communication was very clear. Answered every question i asked. Was upfront and honest about everything.
    Reply from Bill Willoughby
    September 14th, 2026 02:48 PM
    We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
  • H
    Harry W
    Palm Beach Gardens, FL
    Posted on September 6th, 2026 11:32 AM
    Beth is wonderful, very informative, helpful and patient when walking through the options. My only feedback would be that at times the request for documentation was duplicate, and at times by piecemail with a back and forth. Thank-you!
    Reply from Beth Brandt - Northpointe Bank
    September 7th, 2026 02:47 AM
    Harry, I appreciate your kind words about my assistance and patience throughout the process. I apologize for any inconvenience caused by the documentation requests and will take your feedback into account to improve the experience. Thank you...
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  • D
    Dezire M
    Lebanon, KY
    Posted on September 6th, 2026 02:38 AM
    They were very frendly and professional. Was quick and easy to work with.
    Reply from Chad Paris - Northpointe Bank
    September 15th, 2026 03:11 AM
    Thank you so much Dezire and Congratulations to you guys on your first home!!! You guys are so deserving of your new house, and I genuinely enjoyed working with you all to help you achieve this amazing accomplishment!! I appreciate you guys...
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  • E
    Elijah F
    Rineyville, KY
    Posted on September 5th, 2026 06:32 PM
    Dennie is absolutely the best! As a Realtor, he's been my go-to and has helped many of my clients, and has now helped me buy my first home as well. He was willing to educate me through the process, answer questions, had a ton of patience and...
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    Reply from Dennie Dowell
    September 14th, 2026 02:43 PM
    We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
  • A
    Alicia B
    Magnolia, DE
    Posted on September 5th, 2026 02:19 PM
    Very friendly and response quickly with any concerns
    Reply from Margie Short
    September 14th, 2026 06:29 PM
    Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
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    Northpointe Bank - Grand Rapids
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    Brent W
    Posted on September 5th, 2026 02:08 PM
    Our experience with Northpointe Bank was truly exceptional from start to finish. Ed Napierski, was incredibly knowledgeable, professional, and attentive throughout the entire process. He took the time to answer all of our questions, explain...
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  • B
    Brent W
    Caledonia, MI
    Posted on September 5th, 2026 02:02 PM
    Our experience with Northpointe Bank was truly exceptional from start to finish. Ed Napierski, was incredibly knowledgeable, professional, and attentive throughout the entire process. He took the time to answer all of our questions, explain...
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    Reply from Ed Napieralski
    September 14th, 2026 02:53 PM
    Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
  • Y
    Yaxuan Z
    Woodbury, MN
    Posted on September 5th, 2026 01:53 PM
    Closing on time
    Reply from Ian McLellan
    September 14th, 2026 10:06 PM
    Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
  • C
    Christina C
    Louisville, KY
    Posted on September 5th, 2026 01:52 PM
    Everyone we worked with was transparent, helpful, knowledgeable and kind.
    Reply from Jesse Cronen - Northpointe Bank
    September 5th, 2026 01:57 PM
    Christina, I'm grateful for your kind words. It's wonderful to hear that transparency and helpfulness were part of your experience. Thank you for choosing me and Northpointe Bank for your refinance needs.
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    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Year Started

    1999

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender