

Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
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Reviews from Web
Josh and Lynn are a great team to work with!! They're very knowledgeable and helpful in answering any questions or concerns you may have with the loan process. They are quick to action all requests and very proactive in ensuring you know what...
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Reply from Josh Schaendorf - Northpointe Bank
September 16th, 2026 08:38 PM
Thank you so much for the kind words! Lynn and I really appreciate you taking the time to share your experience. We work hard to make the mortgage process as smooth and straightforward as possible. It was a pleasure working with you!
We enjoyed working with Dirk. He did great explaining the process and keeping us updated throughout .
Reply from Dirk Roskam
September 18th, 2026 12:57 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Ed and his team were phenomenal to work with. I Never felt pressured and always felt highly educated and empowered to make the right decision. Highly recommend!
Ed was incredibly knowledgeable and patient with us tgrough the entire process. We refinance from a very low interest rate into the all-in-one product, and Ed was so helpful in educating us on the perks of that loan… I truly felt like he was...
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Reply from Ed Napieralski
September 18th, 2026 12:17 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
Jeff made things fast And easy
Reply from Jeff Morgan
September 18th, 2026 07:37 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
James Mahieu - Northpointe Bank has received a review with 5 star rating from James M
Reply from Owner
September 11th, 2026 12:11 PM
Thank you sir and congratulations again!
We asked for a quick closing and they made it Happen! Less than 30 days!!
Reply from James Mahieu - Northpointe Bank
September 11th, 2026 02:24 PM
James, I'm pleased that we could meet your request for a quick closing in less than 30 days. Thank you for sharing your experience!
Plain and simple, Rob is an exceptional human being. He truly cares about those is he trying to help and he has the patience of a saint. He is also willing to work h*rd on behalf of his clients, to find creative financing solutions. I cannot...
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Reply from Rob Cowley - Norhpointe Bank
September 11th, 2026 12:28 PM
Thank you so much for the kind words. You were an absolute pleasure to work with, and I'm so glad that my team and I could assist you in getting the new home.
Jeff's team was great at communicating and providing multiple options in being able to secure a home loan, including options I hadn't considered prior to applying. I'd strongly recommend Jeff's team to work with for anyone I know who is looking...
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Reply from Jeff Morgan
September 18th, 2026 02:21 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
Very short turn around time he did great
Reply from Dustin Mistelske - Northpointe Bank
September 11th, 2026 12:33 PM
Thank you so much!!!! We certainly had a very short window and everyone pulled together to get it done!!
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender