Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
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Reviews from Web
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Laurinda Conrad - Northpointe Bank
Laurinda is just awesome, super super smart and explains things very well. Super friendly, kind and very responsive. She has advanced knowledge and experience in many loan products, and the first position HELOC I got was a bit complex, but...
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Appreciate everyone!
Reply from Richard Brandt
September 17th, 2026 08:10 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
John was remarkably responsive throughtout the experience, always within an hour or so. His knowledge and guidance created a pleasent and remarkable experience. He has been my home loan officer several times before and he consistently performs...
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Reply from John Nudson - Northpointe Bank
September 16th, 2026 06:09 PM
Rick - you are one of the best clients anyone could ask for!! Your service to this country and our friendship now means the world to me- THANK YOU for using Northpointe Bank and my team again on this VA refinance!
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Northpointe Bank - Grand Rapids, MI
I cannot say enough good things about my experience with Northpointe and my amazing loan officer, Brian McGuinness. As a business owner for just over 4 years, I knew our approval process was going to be quite daunting. Brian literally made...
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Let me just brag on Brian for a moment: from the very first conversation, I knew this was the person I wanted to handle our home loan. I've been a business owner for 4 years - so I knew a traditional loan was unlikely. That reality can be unsettling...
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Reply from Brian McGuinness
September 10th, 2026 05:16 PM
It always takes two, Sarah! :)
Thank you so much for this great review! I'm so happy to have had the chance to work with you and Jim on this purchase. It wasn't easy, but we figured it out and got you home! Congrats!
Brian is experienced and highly responsive. Our closing experience was lacking in the fact we didn't see closing documents until actual closing but that's the closing attorney's deficiencies on providing information in a timely manner. Would...
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Reply from Brian McGuinness
September 10th, 2026 05:17 PM
Thanks again for your trust in me and the process, Keith. Appreciate the review!
BJ was amazing to work with! Always answering questions no matter what time of the day. He was super efficient and quick to handle anything.
Reply from BJ Maselli
September 10th, 2026 03:37 PM
Thank you so much, Ashleigh! It’s always a pleasure working with you and your clients. You’re an excellent real estate agent who genuinely cares about your clients and works hard to make every transaction successful. I truly value our partnership...
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Tim I'm was super helpful to me as a first tome time homebuyer. Highly recommend!
Reply from Timothy Tusing
September 17th, 2026 12:27 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
Mike Virostko - Northpointe Bank has received a review with 5 star rating from Kristin L
Mike was responsive, helpful and patient. Throughout the process, communication was thorough and prompt. Mike made time for direct conversations when things came up that needed quick attention.
Reply from Mike Virostko
September 17th, 2026 12:42 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender