Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Business Hours
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM
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Jim Van Law - Northpointe Bank
Jim was incredibly helpful, quick and handled everything with so much care. He made the entire process feel effortless. Thank you, Jim, we truly appreciate you!
Reply from Jim Van Law - Northpointe Bank
January 7th, 2026 05:16 PM
So happy for you guys. It was an honor to help you both. Enjoy your beautiful new home.
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Jim Van Law - Northpointe Bank
Jim responded to my emails within minutes and always had answers to any questions I had. He was also quick to pick up the phone whenever I called, day or night, to address any questions or concerns.It was very easy to trust Jim throughout this...
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Reply from Jim Van Law
January 7th, 2026 05:17 PM
George, building trust is an important part of the process, and I'm pleased I could be there for you. Thank you for sharing your experience! Enjoy your new home!!!
Jesse Cronen was phenomenal to work with. This will be the third time using himHe really helped ease the process of moving. If we had questions he had answers in my opinion he went above and beyond. We appreciate it, Jesse. Hopefully, there’s...
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Reply from Owner
January 12th, 2026 01:55 PM
Wendell, I'm grateful for your kind words and for choosing to work with me once more. It's gratifying to know that I could help make the moving process smoother for you. Being able to provide clear answers and support during such times is always...
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Jesse Cronen really knows what he's doing very professional would 100% work with him again but hope we don't have to😁
Reply from Jesse Cronen - Northpointe Bank
January 12th, 2026 01:55 PM
Wendell, I really appreciate your feedback. Your kind words about my professionalism mean a lot to me. I’m glad our process together went well, and I’d be happy to assist you again—though I understand hoping it's not too soon! If you ever have...
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Jason and Kristy were very responsive and made the process very smooth
Reply from Jason Smith
January 14th, 2026 04:21 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
Jason and Kristy were very responsive and made the process very smooth
Reply from Jason Smith
January 14th, 2026 04:20 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
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Northpointe Bank - Grand Rapids, MI
Northpointe Bank - Grand Rapids, MI has received a review with 5 star rating from Alexa P
I got a new home!
Reply from Parker Chitty
January 14th, 2026 04:05 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
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Laurinda Conrad - Northpointe Bank
Exceptional experience for our first home purchase! Will recommend to others.
Reply from Laurinda Conrad
January 14th, 2026 03:44 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
Tyler was very responsive, professional and thorough. I would highly recommend him.
Reply from Tyler Jenkins - Northpointe Bank
January 11th, 2026 04:38 PM
Dan - You are the man! Thank you so much for the kind words. Grateful for clients like you and Shelly!
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender