Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM(Open now)
Sat
8 AM to 5 PM
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Reviews from Web
We had a great experience with Northpointe. They were able to process the loan quicker than we expected and closed without any issues!
Dennie was great! I cannot say enough good things about how supported I felt through this entire process. He answered every question, was very prompt with his responses, and never made me feel like I was asking too many questions or unintelligent...
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Kelly and Caitlin were on it from day one! My wife and I felt as if we were their only client, even though we knew we were not. Communication and responses were prompt. From offer to closing table, Kelly and Caitlin made things smooth as silk....
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Reply from Kelly Lee - Northpointe Bank
October 15th, 2026 02:08 PM
Thanks so much for those kind words. Glad it felt seamless. We hope that every opportunity we get feels like that!
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Northpointe Bank - Lakewood
Northpointe Bank - Lakewood has received a review with 4 star rating from Jennica C
Lindsay and Caitlin were very thorough and answered all of my questions in a timely manner.
Reply from Lindsay Ratterman - Northpointe Ban...
October 12th, 2026 09:28 PM
We are so happy for you and your perfect first home! Congratulations on your place and thank you for trusting us with your financing!
Jesse was very easy yo deal with and was able to answer any questions we had very quickly He also kept us updated during the entire process
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Northpointe Bank - Grand Rapids, MI
Northpointe Bank - Grand Rapids, MI has received a review with 5 star rating from Timothy H
The whole process with the banking team was very smoothe.
Very easy process, really appreciated Ed walking us through the options and steps personally and being available for questions.
Too much of the process was done via email. I never met a person face to face once. Even when I scheduled a meeting at the bank, Matt did not show up as he thought I meant a Zoom call. The entire process was littered with mistakes and miscommunications....
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Reply from Matt Howard - Northpointe Bank
October 14th, 2026 08:32 PM
Thank you for taking the time to share your feedback. We understand that the home lending process can sometimes be stressful, especially when unexpected information comes to light along the way. We recognize how frustrating that can be and...
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender