Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Erik really cares about his clients and works above and beyond to make sure they are given the best options to consider. He always makes himself available to answer questions and clarify any concerns you may have.
Reply from Erik Henderson
February 18th, 2026 04:03 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
issues everything went as expected thanks.
Reply from Jesse Cronen - Northpointe Bank
February 11th, 2026 04:17 PM
I'm glad to hear that everything proceeded as expected, Donald. If you have any further questions or need assistance in the future, feel free to reach out. I'm here to help with anything you might need.
for
Northpointe Bank - Grand Rapids, MI
Any questions we had Dustin answered promptly, made everything quick and easy
Any questions we had Dustin answered promptly, made everything quick and easy
Reply from Dustin Steele
February 18th, 2026 03:16 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
Getting a mortgage is never fun, in my opinion, but, I think the process was made as simple as it could have been.
Reply from Ian McLellan
February 18th, 2026 03:15 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
nd the product fits who we are and what we were trying to accomplish with our mortgage at this time. Great product
Reply from Christian Durland
February 18th, 2026 02:40 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
for
Northpointe Bank - Grand Rapids, MI
Dustin was incredibly responsive, and knowledgeable about the process. He broke terms down for me, and answered every question. Super friendly and relatable, while still being a professional. I would highly recommend.
read more
Dustin was incredibly responsive, and knowledgeable about the process. He broke terms down for me, and answered every question. Super friendly and relatable, while still being a professional. I would highly recommend.
read more
Reply from Dustin Steele
February 18th, 2026 02:36 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
Mason and his team were the best. Were very communicative and we closed early!
Reply from Mason Maurer
February 18th, 2026 01:51 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
Tyler and his team were responsive, clear, and supportive throughout the process. They communicated well, answered my questions promptly, and helped me feel prepared and confident going into closing. I appreciated their professionalism and...
read more
Reply from Tyler Jenkins - Northpointe Bank
February 11th, 2026 01:51 PM
Mary - I am immensely proud of you for achieving this accomplishment! You work hard and deserve to have something to call your own. Your story is inspiring and I'm honored I got to serve and guide you through the process!
3841–3850 of 22268
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender