Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM
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Reviews from Web
Quick closing with no issues, no surprises, and a good rate with the right
Reply from Ian McLellan
February 19th, 2026 10:57 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Not only did Ian match the best rate I could find, he did so without the pressure tactics I encountered from other lenders. He was exceptionally helpful, offering unbelievably timely responses to every inquiry that occurred throughout the process....
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Ian was knowledgeable and helped us secure a stellar rate, which we’re very happy with. He was very responsive and clearly understands the lending process well.That said, parts of the experience felt rushed and at times pushy. After we submitted...
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Adam Dublet - Northpointe Bank has received a review with 5 star rating from Betania C
Tyler was prompt and informative and helped us out even when we were unsure of our next step, he is clearly commited to his clients and His long term success!
Reply from Tyler Jenkins
February 19th, 2026 08:29 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
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Northpointe Bank - Grand Rapids, MI
We have worked with Parker in the past and he made things easy to understand and was transparent throughout the process. We decided to refinance and Parker was our first choice as we had a great experience previously. This time was no different!...
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We had worked with Parker in the past and had a great experience. We decided to go back with someone we knew for the refinance. The process was very transparent and straightforward. Timely responses throughout our communication process. Overall...
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Reply from Parker Chitty
February 18th, 2026 09:25 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
The Sr. Loan Officer, not Jim, was extremely rude, asked for information she already had and was extremely confused on what she wanted.
Reply from Jim Koops
February 18th, 2026 09:22 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
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Michael Quin - Northpointe Bank
Team was very helpful and very informative and extremly proactive, will be working together in the future and i look forward to it, the whole team will have your bwck from beginning till end
Reply from Michael Quin
February 18th, 2026 08:15 PM
I really appreciate the feedback and am looking forward to working with you again.
It's a unique product and Christian was able to educate us and lead in the right direction based on our needs.
Reply from Christian Durland
February 18th, 2026 04:05 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
3831–3840 of 22268
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender