Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM
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Reviews from Web
Everything went fast and smoothl.
Reply from Lindsay Ratterman - Northpointe Ban...
February 12th, 2026 05:50 PM
Thank you for trusting me with your refinance! I appreciate the confidence you all have in me :)
Excellent.
Reply from Matt Howard
February 19th, 2026 04:28 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
BJ was great to work with throughout the whole process. He was extremely patient and helped explain everything since we were first time home buyers. Wonderful communication and transparency as well, thanks BJ!!
Reply from Owner
February 23rd, 2026 12:58 AM
Thank you, Lillie! I really enjoyed working with you both. Buying your first home comes with a lot of questions, and I’m glad I could help make everything easier to understand along the way. I appreciate you trusting me, and I hope you’re loving...
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BJ was great to work with throughout the whole process! He was extremely patient and helped explain everything since we were first time home buyers. Wonderful communication and transparency as well! Also was able to come up with solutions and...
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Reply from BJ Maselli
February 12th, 2026 03:43 PM
Lillien, Thank you so much for your kind review. It was a pleasure to assist you, and I am so Happy for you both on the purchase of your beautiful new home! Wishing you both the best! I am always here for any questions you have in the future....
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Adam was extremely helpful and professional. He is very knowledgeable and gets things done quickly. He also is very empathetic and actually shows that he cares about what is best for the client. The best loan officer we have ever worked with....
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Reply from Adam Dublet
February 19th, 2026 03:10 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
This is the third loan I have secured through Theri and her colleague, Jennie. They are fantastic. I have referred friends to Theri as she and Jennie are so knowledgeable, professional and wonderful to work with. I will continue to use Theri...
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Reply from Theri Isaacs - Northpointe Bank
February 12th, 2026 03:33 PM
You are so kind and we love love love helping you. Enjoy your new home!
Responsive
Took the time required to answer all questions
Reply from Brett Foster - Northpointe Bank
February 12th, 2026 02:06 PM
Michael, I'm pleased to know that I could be of assistance and that you found my responses helpful. Taking the time to answer all your questions is important to me, and I'm glad it contributed positively to your experience. If you need anything...
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Easy, quick and transparent.
Reply from Jason Smith
February 19th, 2026 01:40 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
THE WHOLE TEAM WAS FANTASTIC TO DEAL WITH
Reply from Owner
February 14th, 2026 03:41 PM
Vivia thank you for sharing your experience.
EVERYTHING WAS GREAT
Reply from Richard Brandt - Northpointe Bank
February 14th, 2026 03:41 PM
Thank you.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender