Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM(Open now)
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Reviews from Web
Parker is truly a top-notch loan officer, and we cannot recommend him highly enough. We recently worked with him on a refinance, and as repeat customers, we were once again impressed by his professionalism, responsiveness, and deep knowledge...
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Reply from Parker Chitty
February 20th, 2026 03:23 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
Jim was knowledgable and provided in depth analysis /explanation on any questions I had. He was quick to resolve issues and helped us through the process. Also , always returned phone calls, can't explain how valuable It is to be able to talk...
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Reply from Jim Koops
February 20th, 2026 03:14 PM
I really appreciate the feedback and am looking forward to working with you again.
This is my 4th loan with Tim. I keep coming back because the rates are competitive and Tim is extremely knowledgeable about the lending process. I'm sure I'll see Tim the next time we have a lending need.
Reply from Timothy Tusing
February 20th, 2026 02:56 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
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Northpointe Bank - Grand Rapids, MI
Perfecto, lots of paperwork to get a loan these days but Gus’s crew did great!
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Northpointe Bank - Grand Rapids, MI
Northpointe Bank - Grand Rapids, MI has received a review with 5 star rating from John B
Overall great experienc. Ryan was quick to respond to questions and follow up
Reply from Ryan Bird
February 20th, 2026 01:28 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
Zach was very professional and thorough in explaining everything I needed to know. He was quick to reply any time I had questions. he provided a prequalification letter in less than 24 hours. Zach was available at all hours of the day and I...
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Reply from Zach Emerson
February 20th, 2026 09:02 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
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Northpointe Bank - Grand Rapids, MI
Ian was very responsive, professional, and I can tell he is an experienced Loan Officer. He tells you what needs to be done and I really felt like he was by my side during the mortgage refinance process. I highly recommend Ian and Northpointe...
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Thank you!
Reply from Ian McLellan
February 19th, 2026 08:22 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
Ian was very responsive, professional, and I can tell he is an experienced Loan Officer. He tells you what needs to be done and I really felt like he was by my side during the mortgage refinance process. I highly recommend Ian and Northpointe...
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Reply from Ian McLellan
February 19th, 2026 06:33 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender