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Northpointe Bank - Grand Rapids, MI in Grand Rapids, MI

Northpointe Bank - Grand Rapids, MI

Committed to making homeownership easy!

Grand Rapids, MI
Company Logo
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM
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Overall Ratings
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5 Star
96%
4 Star
2%
3 Star
0%
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0%
1 Star
1%
Reviews from Web
  • D
    Dustin W
    Pleasant Grove, UT
    Posted on February 23rd, 2026 06:44 PM
    I liked the options and trying to get the best product and loan for may unique situation.
    Reply from Jeff Morgan - Northpointe Bank
    September 16th, 2026 01:18 PM
    Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
  • for
    Brady Johnson - Northpointe Bank
    SFTP
    D
    Dustin W
    Pleasant Grove, UT
    Posted on February 23rd, 2026 06:44 PM
    I liked the options and trying to get the best product and loan for may unique situation.
    Reply from Brady Johnson
    March 2nd, 2026 06:44 PM
    Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
  • S
    Shiou S
    Louisville, KY
    Posted on February 23rd, 2026 06:29 PM
    We have used Ken previously & have always had a great experience! Ken & his assistant made the process go smoothly!
    Reply from Ken Ahrens
    March 2nd, 2026 06:30 PM
    I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
  • S
    Sharlie G
    Montgomery, AL
    Posted on February 23rd, 2026 05:17 PM
    Great communication and really liked the updates we received through text.
    Reply from Ian McLellan
    March 2nd, 2026 05:18 PM
    I really appreciate the feedback and am looking forward to working with you again.
  • H
    Hiu C C
    Union City, CA
    Posted on February 23rd, 2026 02:45 PM
    always quick response from Ian
    Reply from Ian McLellan
    March 2nd, 2026 02:46 PM
    Hi Hiu, It's great to hear that you've been satisfied with the response times during your refinancing process. I aim to provide timely assistance, and I'm pleased it made a positive impact on your experience with Northpointe Bank. Should you...
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  • for
    Justin Conrad - Northpointe Bank
    SFTP
    M
    Marnie T
    Smithfield, RI
    Posted on February 23rd, 2026 02:44 PM
    Justin is great to work with and very knowledgeable. We will continue to use Justin and recommend him to our family and friends .
    Reply from Justin Conrad - Northpointe Bank
    February 23rd, 2026 03:17 PM
    Thanks Marnie!! You guys are the BEST!!!!
  • A
    Alice-Marie O
    Prospect, KY
    Posted on February 23rd, 2026 02:09 PM
    Buying a house can be very overwhelming and Jesse was great to work with. Every question that we had he was able to go above and beyond on answering! We were in good hands.
    Reply from Jesse Cronen - Northpointe Bank
    February 27th, 2026 08:33 PM
    I'm grateful for your kind words, Alice-Marie. It's great to know that I could make the home buying process less overwhelming for you. I'm glad that I was able to address all your questions and provide the support you needed. If there's anything...
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  • C
    Chris O
    Posted on February 23rd, 2026 01:54 PM
    Always available, educated me throughout entire process. Went over multiple options and found the best one for my family. Highly recommend!
    Reply from Owner
    May 6th, 2026 12:41 AM
    Chris, thank you for your kind words. I'm glad I could be available and help guide you through the process by exploring multiple options. It's great to know that we found the best solution for your family. Your recommendation means a lot to...
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  • A
    Allison R
    Louisville, KY
    Posted on February 23rd, 2026 09:33 AM
    Great communication through the process
    Reply from Bill Willoughby
    March 2nd, 2026 04:57 PM
    Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
  • B
    Brian D
    Deer Trail, CO
    Posted on February 23rd, 2026 03:02 AM
    Always helpful and great to work with.
    Reply from Tiffany Ressetar
    March 2nd, 2026 07:56 PM
    Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
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    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Year Started

    1999

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender