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Northpointe Bank - Grand Rapids, MI in Grand Rapids, MI

Northpointe Bank - Grand Rapids, MI

Committed to making homeownership easy!

Grand Rapids, MI
Company Logo
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM
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Overall Ratings
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5 Star
96%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
1%
Reviews from Web
  • for
    Neil Russo - Northpointe Bank
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    Chloe K
    Burrillville, RI
    Posted on February 26th, 2026 06:03 PM
    Seamless experiene w/Neil and team doing most of the heavy lifting.
    Reply from Neil Russo
    March 5th, 2026 06:04 PM
    I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
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    Edwin N
    Rockford, MI
    Posted on February 26th, 2026 06:03 PM
    A+++ Northpointe Bank Forever!
    Reply from Zack Maurer
    March 5th, 2026 06:03 PM
    Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
  • B
    Brison M
    Louisville, KY
    Posted on February 26th, 2026 05:29 PM
    Everything was communicated throughout the process. Jesse made us feel comfortable and made sure we were taken care of.
    Reply from Jesse Cronen - Northpointe Bank
    February 27th, 2026 08:31 PM
    I'm pleased to hear that you felt well taken care of and comfortable throughout the process, Brison. Ensuring clear communication is a priority for me, and I'm glad it contributed positively to your experience. If there's anything more you...
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    Laurinda Conrad - Northpointe Bank
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    Jacquelyn W
    Grand Junction, CO
    Posted on February 26th, 2026 04:09 PM
    They were extremely helpful and always quick to respond .
    Reply from Laurinda Conrad
    March 5th, 2026 04:10 PM
    Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
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    Nathalie N
    Danbury, CT
    Posted on February 26th, 2026 02:34 PM
    Robert is great, very personable and always available for questions. Colleen is also very quick to respond and availbale for questions. We closed on a record time of 3 weeks!! it's the 2nd tie working with Robert and his team, always a true...
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    Reply from Robert DiRusso
    March 5th, 2026 02:34 PM
    Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
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    Tyler S
    Posted on February 26th, 2026 01:42 PM
    Always an excellent experience. As a local realtor, Theri and Team always take care of my clients BUT on this it was a personal loan and everything was smooth and easy. Highly recommend.
    Reply from Owner
    February 28th, 2026 03:35 PM
    I am so incredibly grateful for you!!! I love our teamwork and working with and for you is always a pleasure.
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    Tyler S
    Panama City, FL
    Posted on February 26th, 2026 01:42 PM
    Always a pleasure working with Theri and Team!
    Reply from Theri Isaacs - Northpointe Bank
    February 26th, 2026 02:14 PM
    Always a pleasure assisting you!! Thank you Tyler!
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    Karen P
    Los Alamitos, CA
    Posted on February 26th, 2026 06:17 AM
    Ian was great, responsive and helpful. At closing, we were ask to fill out forms with info regarding our trust and homeowners insurance. We had already provided copies of both and the info was already on file. There was a lot of time spent...
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    Reply from Ian McLellan
    March 5th, 2026 01:06 PM
    I really appreciate the feedback and am looking forward to working with you again.
  • for
    Northpointe Bank - Grand Rapids, MI
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    Aaron D
    Posted on February 26th, 2026 02:57 AM
    Ian was knowledgeable and prompt. Did what he said he would do and everything was as expected/discussed. I've recommended Northpointe over a dozen times since I applied.
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    Aaron D
    Las Vegas, NV
    Posted on February 26th, 2026 02:56 AM
    Ian was knowledgeable and prompt. Did what he said he would do and everything was as expected/discussed. I've recommended Northpointe over a dozen times since I applied.
    Reply from Ian McLellan
    March 5th, 2026 01:15 PM
    I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
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    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Year Started

    1999

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender