Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM
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Reviews from Web
He was always willing to answer our questions. Great experience!
Reply from James Mahieu - Northpointe Bank
February 27th, 2026 02:52 PM
It’s wonderful to hear that you had a positive experience, Laurie. Being available to answer questions is something I prioritize, so I’m glad that aspect stood out during your process. Thank you for the feedback and for choosing Northpointe...
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Matt was quick to respond and helpful and transparent.
Reply from Matt Howard
March 6th, 2026 05:47 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
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Jim Van Law - Northpointe Bank
Jim Van Law - Northpointe Bank has received a review with 5 star rating from John D
Reply from Owner
February 27th, 2026 02:18 PM
John,
Thank you for your kind words.
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Jim Van Law - Northpointe Bank
Jim took calls at all hours to answer questions. He also helped get documentation when it was difficult and or confusing for me to do so. We felt that he had our best interests in mind at all times
Reply from Jim Van Law - Northpointe Bank
February 27th, 2026 02:18 PM
John, I'm glad I was able to assist with your questions and documentation needs whenever necessary. It was important to me to ensure that you felt supported and confident throughout the process. Thank you for sharing your experience, and I...
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I called Northpointe bank about refinancing my current loan, Zack Maurer was my first contact. I explained my needs and he listened. He found solutions to my situations and we were able to work out a deal. He was always straight forward, honest,...
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Reply from Zack Maurer
March 6th, 2026 04:22 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
Lindsay was kind, helpful, and explained every step. it was a great experience!
Reply from Lindsay Ratterman
March 1st, 2026 05:51 PM
Thank you so much for the opportunity to help you all out! I can't wait to see what you all do with the house!
Mason helped me through the process, exceptional asset to your organization
Reply from Mason Maurer
March 5th, 2026 08:21 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
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Laurinda Conrad - Northpointe Bank
Laurinda is fast and great at getting the process moving with ease. Would highly recommend her to othe. Northpointe Bank is lucky to have her on their team.
Reply from Laurinda Conrad
March 5th, 2026 07:19 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Hi Sir, Loan docs pulled for closing had my wife name wrong on many docs. Moreover, Escrow Officer was not available at time to signing (8:15am - 10:50am) and waited for 1hr to proceed with a resolution
Reply from Ryan Bird
March 5th, 2026 07:02 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
Easy to communitcate with!!
Reply from Tyler Jenkins
March 5th, 2026 06:41 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
3611–3620 of 22267
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender