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Northpointe Bank - Grand Rapids, MI in Grand Rapids, MI

Northpointe Bank - Grand Rapids, MI

Committed to making homeownership easy!

Grand Rapids, MI
Company Logo
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Location & Business Hours
Business Hours
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM
Mon
8 AM to 5 PM
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Overall Ratings
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5 Star
96%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
1%
Reviews from Web
  • E
    Eric D
    Davidson, NC
    Posted on March 1st, 2026 01:37 PM
    Easy process and good communication!
    Reply from Jim Koops
    March 9th, 2026 09:42 PM
    Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
  • L
    Lisa S
    Springfield, NJ
    Posted on March 1st, 2026 01:26 PM
    They were very trustworthy, knowledgeable,stayed in contact with us daily to make sure everything was going smoothly. was the easiest loan ive ever done. Thank you Joseph and the staff, truly an amazing experience.
    read more
    Reply from Joseph Ciullo
    March 9th, 2026 04:23 PM
    I really appreciate the feedback and am looking forward to working with you again.
  • S
    Stephen R
    Fairdale, KY
    Posted on March 1st, 2026 01:07 PM
    Thank you guys!
    Reply from Lindsay Ratterman - Northpointe Ban...
    March 1st, 2026 05:51 PM
    Thank you for trusting me with your first mortgage! Congratulations on your home!
  • L
    Lauren J
    Boca Raton, FL
    Posted on March 1st, 2026 01:01 PM
    We had a great experience all Around, the process was much more seamless than previous loans I've closed on.
    Reply from Richard Brandt
    March 9th, 2026 06:23 PM
    Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
  • for
    Brady Johnson - Northpointe Bank
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    S
    Stephanie D
    Posted on March 1st, 2026 06:44 AM
    Wonderful! Clear and available!
  • S
    Stephanie D
    Posted on March 1st, 2026 06:44 AM
    Wonderful! Clear and available!
  • S
    Stephanie J
    Eagle Mountain, UT
    Posted on March 1st, 2026 06:43 AM
    Responsive, clear , and willingness to answer all questions quickly
    Reply from Jeff Morgan - Northpointe Bank
    September 16th, 2026 01:18 PM
    Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
  • for
    Brady Johnson - Northpointe Bank
    SFTP
    S
    Stephanie J
    Eagle Mountain, UT
    Posted on March 1st, 2026 06:43 AM
    Responsive, clear , and willingness to answer all questions quickly
    Reply from Brady Johnson
    March 9th, 2026 04:05 PM
    Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
  • T
    Thomas G
    Roswell, GA
    Posted on March 1st, 2026 01:19 AM
    We bought a house
    Reply from Matthew Arcari
    March 2nd, 2026 03:06 PM
    We appreciate your feedback, Congratulations on your new home!
  • A
    Avraham G
    Columbus, OH
    Posted on March 1st, 2026 01:15 AM
    Jesse was great and a pleasure to deal with! I look foreard to doing more deals with him in the future!
    Reply from Jesse Cronen - Northpointe Bank
    March 2nd, 2026 02:22 AM
    I'm grateful for your kind words, Avraham. It's wonderful to hear that you had a positive experience working with me. I'm looking forward to collaborating on future deals as well. If you have any questions or need any assistance down the line,...
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    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Year Started

    1999

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender