Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM
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Reviews from Web
The process was fairly quick, easy, and met my expectations.
Reply from Jesse Cronen - Northpointe Bank
March 2nd, 2026 02:22 AM
I'm glad to hear that the process went smoothly and met your expectations, Sherrylee. Making the experience quick and straightforward is one of my top priorities. If you need any assistance in the future or have further questions, feel free...
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Northpointe Bank - Sarasota
Our experience with Matthew and his team was really outstanding. This is the second time we’ve worked with them and I have to say that even when there were glitches or we missed something or we were on a time crunch ..the team they just made...
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I had a great experience working with Bj he is a nice and very professional
Reply from Owner
March 2nd, 2026 08:52 PM
Thank you so much! I’m grateful for the opportunity to help you with your first home purchase! Wishing you many great memories ahead and thank you for choosing my team @Northpointe Bank! Congrats!!!
During the time that I was looking for a house I was working 60hrs work weeks for a month and it was very hard to get in contact with me but BJ did his best to keep me updated with all the paperwork that was needed and he was very kind and...
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Reply from BJ Maselli
March 2nd, 2026 08:49 PM
Thank you so much, Kellie! It was truly a pleasure helping you with your first home purchase. I know how demanding your work schedule was, and I’m glad we could help keep things moving and make the process as smooth as possible for you. Your...
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Michael Quin - Northpointe Bank
Professional“We had a disappointing experience with the loan officer who assisted us with our home purchase. As first-time homebuyers, we relied heavily on his guidance. We were advised that we did not have better financing options available,...
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Reply from Michael Quin - Northpointe Bank
March 2nd, 2026 07:07 PM
We’re sorry to hear that we didn’t meet your expectations with the solutions we provided. Our goal is to provide clear, professional guidance based on your qualifications and the loan programs available, taking time to walk through each option...
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Great service!
Reply from Matt Howard
March 9th, 2026 05:48 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
Brian made everything as easy as it could possibly be. My wife and I were never worried about whether we would close on time or if the documents made it to the lender in time. Brian was always there whenever we had questions and brought us...
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Reply from Brian McGuinness
March 1st, 2026 04:37 PM
Nick, thanks so much for your comments! You and Katie were so great to work with and I'm so glad to have been your lender in this purchase. Please be in touch with any questions or concerns going forward, and I'll surely let you know if any...
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process was smooth, was able to get in touch when needed
Reply from Jesse Cronen - Northpointe Bank
March 2nd, 2026 02:22 AM
I appreciate your feedback, Leah. It's good to know that you found the process smooth and felt communication was effective. If you have any more questions or need further assistance, please feel free to reach out. I'm here to help.
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Maria Labie - Northpointe Bank
Smooth easy execution
Reply from Maria Labie - Northpointe Bank
March 1st, 2026 02:42 PM
Scott thank you, we appreciate you. You are home!
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender