Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM(Open now)
Sun
8 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Jason Smith - Northpointe Bank has received a review with 5 star rating from Bradley R
Jason has this down to an art. The process from start to finish runs like a Swiss watch. He patiently dealt with and answered a litanty of questions I had come up throughout the process. We purchased our home roughly six months ago and are...
read more
Reply from Jason Smith
March 12th, 2026 02:11 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
Helped me with any questions I had and made the process go smoothly
Reply from Jesse Cronen - Northpointe Bank
March 8th, 2026 11:06 PM
Courtney, I'm grateful for your feedback. It's great to know that I could assist with your questions and ensure a smooth process. If you have any further queries or need help in the future, please feel free to reach out.
Richard Brandt was extremely professional, responsive, and helpful throughout the entire process. He made everything clear and smooth, answered all my questions promptly, and kept me informed every step of the way. I truly appreciate his support...
read more
Reply from Owner
April 13th, 2026 02:18 PM
Kristy,
Thank you for your kind words and for taking the time to share your experience.
Richard Brandt was extremely professional, responsive, and helpful throughout the entire process. He made everything clear and smooth, answered all my questions promptly, and kept me informed every step of the way. I truly appreciate his support...
read more
Reply from Richard Brandt
March 12th, 2026 01:44 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
Josh is GREAT. Underwriters did make things challenging. Some of what they required seemed ridiculous.
Reply from Josh Schaendorf
March 12th, 2026 10:12 AM
Thank you Shawn for the kind words! I am grateful for the opportunity to serve you and your family.
Mason and his team were very transparent and on top of information. Always reliable for quick responses. Being a first time home buyer, they made the process less stressful and streamlined. Made me feel like family.
Reply from Mason Maurer
March 12th, 2026 01:21 PM
I really appreciate the feedback and am looking forward to working with you again.
Working with Emily was amazing! Highly recommended :) she felt like a friend through the process and helped explain everything clearly! Made a stressfull situation LESS stressful
Reply from Emily Floyd - Northpointe Bank
March 13th, 2026 05:52 PM
Thank you so, so much, Myah! So grateful for the opportunity to work with you. It is the BEST when clients become friends! Thank you for being so on top of everything and making my job so enjoyable!
They made it painless and easy
Reply from Dustin Mistelske - Northpointe Bank
March 5th, 2026 02:06 PM
Appreciate you reaching out after 10 years and working with me again!!
We already had a mortgage with Northpointe and this refinance went very smoothly for the most part.
Reply from Jason Smith
March 12th, 2026 04:39 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
3471–3480 of 22264
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender